Determining Your Energy Usage
meter readers | Meter reading dates
| Providing for safe access | Call
Ahead Service | Estimated bills | Reading
your meter | Meter tampering
Every month a FPL meter reader comes by to read the electric meter.
The amount of your bill is determined by subtracting the prior reading
from the current reading. The difference represents the electricity
that has been used during the billing period.
Identifying FPL meter readers
Generally, you should be able to use the following list to identify
an FPL meter reader. FPL meter readers
- carry a FPL photo identification card and
- wear blue
- shirts with the FPL logo and
- hats with the FPL logo.
If a meter is located inside your residence or business and the
meter reader has to enter the building, please ask to see their
Because your safety is important, if you believe that our employee
will have difficulty accessing your meter, please call us so we
can arrange to have the meter read.
Meter reading dates
The meter reading dates vary from month to month due to weekends,
holidays. The next meter reading date can be seen on your last bill.
It also is available on your last
statement online. You will need your FPL account number.
Providing for safe access
FPL meter readers need a safe path to access and read your electric
meter. Please look at where your electric meter is and determine
if your yard and the path to the meter are safe for our employee
to get an accurate monthly reading.
Here are some ways you can help to make this a safer job for our
- Is there a safe direct path to your meter free of obstructions,
such as overgrown trees and / or bushes?
- Are there any holes or objects in the path to the meter that
may cause our employees to trip or slip?
- Have you secured your dog with an adequate leash, fence or
If you remove these obstacles, you will help our meter readers
to work safely on your property and provide you with an accurate
Please call us
if you have any questions regarding access to your electric meter.
Call Ahead Service
FPL offers a service of contacting our customers the evening before
or the morning of the scheduled read date of their electric meter.
The contact is a prerecorded "friendly reminder" that
asks customers to provide safe access to the meter by securing any
dogs and unlocking the gate.
Doing this will allow FPL's meter reader safe access, which means
you get an accurate monthly bill and not an estimated bill.
To enroll in this program, please call
When something prevents our meter readers from reading your meter,
we will estimate your bill. Reasons for estimated bills include
- severe weather
- locked entrance or
FPL makes the closest estimate possible based on your history of
electric usage at your address. If we estimate your bill, it is
stated as an estimate on your bill.
The meter is similar to the odometer in your car. With a new reading,
we can correct the estimate to show actual usage from the last time
that we read your meter. So, if the FPL estimate is too high or
too low, the bill is automatically adjusted using the next actual
Reading your meter
Energy consumption awareness starts with reading
your electric meter.
When someone steals electricity
- it hurts honest, good paying customers and
- adds to the cost of electricity.
If you believe someone may be tampering with an electric meter
or stealing electricity, please call
us and we will investigate.
Anyone caught stealing electricity or tampering with meters will
be subject to full prosecution under Florida Statute 812.14