Residential and business customers, we're here to serve you. Call our Care Centers 7 a.m. - 8 p.m., Monday through Friday or Saturday 7 a.m. - 6 p.m. Our Customer Care Centers are only open on Sundays for power-related problems, reconnection for non-payment, and emergency situations. Select a Customer Care number in your area:
Residential
Business
E-mail
Please select the subject of your inquiry below to send us an e-mail. To report a hazardous condition or power outage, please call 1-800-4OUTAGE (1-800-468-8243).
Hearing or Speech Disabled
Write
711 (Relay Service)
FPL, P.O. Box 025576, Miami, FL 33102
Mail a Payment
Standard mail-in payment address
FPL General Mail Facility Miami, FL 33188-0001
Expedited payment mailing address, such as overnight mail service