Welcome, we would like to take this opportunity to thank you for visiting the NextEra Energy, Inc. (“NextEra Energy”) family of web sites (the “FPL Sites”).
The trademarks, service marks, trade names, logos and other indications of origin displayed within the FPL Sites are owned by FPL or a third party who has granted FPL a right to use them.
FPL uses industry standard encryption technologies when transferring and receiving consumer data exchanged with the FPL Sites. FPL service request forms use Secure Sockets Layer encryption technology during data transmission in an effort to protect your communication and maintain your privacy.
FPL does not knowingly reveal any personal information that is provided by our customers through the FPL Sites to any third parties, including between direct and indirect wholly-owned subsidiaries of the NextEra Energy, except when requested to do so by a governmental agency having jurisdiction, or by a court of competent jurisdiction or other operation of law. We endeavor to keep all information provided by customers using our online forms strictly confidential and secure in an effort to prevent unauthorized use of personal information.
By using the FPL Sites you agree to provide and maintain on our records, current and accurate personal information as indicated to you during our registration processes. If you provide any information which is inaccurate or outdated, or if we have reasonable grounds to question the truthfulness the information provided, we reserve the right to suspend or terminate your account and refuse any and all current or future use of any FPL Site (or any portion thereof).
You also agree to promptly notify us at www.fpl.com/contact of any unauthorized use of your username, password, other account information, or any other breach of security that you become aware of involving or relating to any FPL Site. In addition, you agree to exit from your account at the end of each session.
YOU ACKNOWLEDGE THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM YOUR FAILURE TO COMPLY WITH THIS SECTION, AND THAT WE EXPRESSLY DISCLAIM ALL LIABILITY FOR SUCH LOSSES OR DAMAGES.
All information, content and materials contained on the FPL Sites are the property of FPL or its licensors and is protected under U.S. and International Copyright Law. None of the information, content or material from any FPL Site or any internet site owned, operated, licensed, or controlled by us may be copied, reproduced, republished, uploaded, posted, transmitted or distributed in any way without our express written permission. The use of any information, content or materials on a FPL Site on any other web site or computer environment without our express written permission (which may be withheld for any reason) is strictly prohibited.
The FPL Sites are for your personal use only. You may not use the FPL Sites for commercial purposes or in any way that is unlawful, or harms us or any other person or entity, as determined in our sole discretion.
The following is a list of rules you MUST follow in order to use FPL Sites. By using the FPL Sites, you represent the following:
To the extent that any feature on a FPL Site requires you to submit your e-mail address in order to send an e-mail or message, you must, and you hereby agree to, furnish your actual e-mail address, as applicable.
Any business use, “re-mailing,” or other high-volume application is strictly prohibited. You are not permitted to send e-mails or messages using an automated program. E-mails and mobile messages may not contain inappropriate language or images or copyrighted material (without the consent of the copyright holder) or encourage illegal activity. We reserve the right not to deliver e-mails messages that violate these guidelines.
WE RESERVE THE RIGHT TO MODIFY OR CHANGE THE FPL SITES INCLUDING WITHOUT LIMITATION ANY OF THE CONTENT, INFORMATION OR MATERIALS APPEARING ON OR AVAILABLE THROUGH THE FPL SITES FOR ANY REASON WHATSOEVER AND WITHOUT PRIOR NOTICE TO YOU.
While we welcome comments and suggestions from our customers, unfortunately it is FPL policy not to accept or consider unsolicited suggestions, ideas, or materials. The purpose of this FPL policy is to avoid the possibility of misunderstandings when projects developed by FPL may seem to others to be a product of their own creative work. We emphasize, please do not send us any unsolicited materials including but not limited to the following, pitches, ideas, concepts, suggestions, photographs, drawings, videos, audiovisual works, and/or other similar materials (“Unsolicited Materials”).
You agree that any Unsolicited Materials you submit are not being provided in confidence or trust and that no confidential or fiduciary relationship is intended or created between you and FPL in any way. To the extent any “moral rights,” “ancillary rights,” or similar rights in or to the Unsolicited Materials exist and are not exclusively owned by FPL, you agree not to enforce any such rights against the NextEra Energy or our licensees, distributors, agents, representatives and other authorized users.
We make no representations concerning the content of sites listed in any of our directories. Consequently, we cannot be held responsible for the accuracy, relevancy, copyright compliance, legality, or decency of material contained in sites listed in our search results or otherwise linked to a FPL Site.
The statements contained in this web site, which are not historical facts, may be deemed to contain forward-looking statements, including, but not limited to, deployment, scalability and integration of the FPL network in new and existing markets and the timing and breadth of coverage in each market. Actual results may differ materially from those anticipated in any forward-looking statements as a result of certain risks and uncertainties, including, without limitation, the FPL dependence on strategic third parties to market and resell its services, intense competition for service offerings, dependence on growth in demand for electrical and telephone services, availability of electrical and telephone services space, ability to manage and scale operations, and other risks and uncertainties detailed in the Company's Securities and Exchange Commission filings. FPL disclaims any obligation to update information contained in any forward-looking statement.
Attn: Customer Care
700 Universe Blvd.
Juno Beach, Florida 33408
We have adopted and implemented a policy that provides for the termination, in appropriate circumstances, of users who are repeat infringers of copyright.