FPL | Guidelines for Unconditional Guarantee
 

Guidelines for Unconditional Guarantee / Guarantor Program (GG program)

An alternative to a cash deposit is an Unconditional Guarantee/Guarantor agreement, which is a legal contract involving you and a qualified third party who agrees to provide payment security if you default on payment. If youre interested in this as a deposit alternative you or your Guarantor should call our Customer Care Center at (800) 226-3545 with your respective names, account numbers, service addresses, or Social Security numbers. We will mail a contract to your Guarantor who will need to return it to us signed and notarized.

  • The contract is not acceptable if it includes any alterations (i.e., information changed by means of whiteout, erasures, etc.).
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  • The Guarantor must sign his or her name exactly as it appears on the contract.
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  • If the Guarantee or Guarantor has a legal name change, legal documentation is required. However, a new contract is not required.
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  • If the Guarantor moves within our service territory, a new contract is not required.
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  • If the Guarantee moves within our service territory, a new contract is required. The Unconditional Guarantee contract cannot be transferred.
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  • The contract cannot be faxed; it must be an original document with original signatures.
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  • A Guarantee or Guarantor may cancel a contract at any time with thirty days written notice to FPL. The Guarantee is billed a cash deposit due within 30 days; and the Guarantor is only responsible for charges incurred up to the terminated date of the contract.
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  • FPL may terminate the contract at any time with a 30 day written notice if the Guarantor no longer qualifies.
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  • After 23 months of continuous service, Guarantees meeting the prompt pay criteria are automatically removed from the GG program and will have their deposit waived because of prompt payment.

For more information on the GG program, call us at (800)226-3545 or by mail at either address below:

FPL
Deposit Administration
9250 W. Flagler Street
Miami, FL 33174

FPL
P.O. Box 025209
Miami, FL 33102