Your Electric Meter

Identifying FPL meter readers | Estimated bills | Meter tampering

Every month an FPL meter reader comes by to read the electric meter. The amount of the next monthly bill is based on that reading, which represents the electricity that has been used during the billing period.

This section covers the following topics:

• identifying meter readers
• estimated bills and
• meter tampering.

Identifying FPL meter readers

If a meter is located inside your residence or business and the meter reader has to enter the building, please ask to see their FPL identification. General, you should be able to use the following list to identify an FPL meter reader. FPL meter readers

• carry an FPL photo identification card, and
• dress in blue
• shirts and
• hats.

Because your safety is important, if you believe that our employee will have difficulty accessing your meter, please call so we can arrange to have the meter read.

Estimated bills

Background

If a locked entrance, dog or other reason prevents our employee from reading the meter; FPL makes the closest estimate possible based on your history of electricity purchases. If we estimate your bill, it is stated as an estimate on your bill.

Adjustments

If the FPL estimate is too high or too low, the bill is automatically adjusted after the next actual reading.

Meter tampering

When someone steals electricity

• it hurts good paying, honest customers, and
• adds to the cost of electricity.

If you believe someone may be tampering with an electric meter or stealing electricity, please let FPL know by calling our Customer Service department - we will investigate.

Warning

Anyone caught stealing electricity or tampering with meters will be subject to full prosecution under Florida Statute 812.14