We are updating our records to ensure that FPL and our customers are meeting current automatic bill pay regulations.
All participants of this program will need to fill out an updated authorization form.
The new authorization form will
need to be completed by all participating customers, even if the bank account information has not changed, and
allow FPL to continue to automatically withdraw electric bill payments from the authorized bank account.
Multiple accounts
Customers with multiple FPL accounts will only need to fill out one updated authorization form.
If bank information has changed for any of the FPL accounts participating in the program, then each account will need to be updated individually with those changes.
Required information
The authorization will require the customer to input the following information, even if it has not changed:
bank name, routing/transit number and account number
payment withdrawal timeframe (11-20 days from bill issue date)
bank account holder’s name, address, phone number and e-mail address.
Online form
To complete this update, please access this secure link, Change Bank Information (even though your bank account may not have changed), log in and update your information.
Important: The online authorization form does not accept punctuation in the bank and customer information fields. To avoid an error message, please do not use periods, dashes, quotes, etc.
