FPL remains committed to helping our customers who are experiencing hardship due to the coronavirus (COVID-19) pandemic.
- As we have since mid-March, we’re continuing to suspend disconnections for nonpayment while helping connect customers with financial assistance.
- And, where there is hardship, we’re continuing to waive late fees and offer customers additional payment extensions to help them manage past-due FPL balances.
While we never want to turn the lights off for nonpayment – especially during these difficult times – we remain mindful that unpaid electric bills are ultimately paid for by all FPL customers. We will continue to assess our COVID-19 policies to ensure we’re supporting customers experiencing hardship while also balancing the needs of all of our more than 5 million customers.
We urge customers struggling to pay their bill to take action now and call us directly, toll-free, at 800-226-3545, to discuss their situation, as they remain responsible for their outstanding FPL balance.
Paycheck Protection Program (PPP)
This loan program provides loan forgiveness for retaining employees by temporarily expanding the traditional SBA 7(a) loan program.
Economic Injury Disaster Loan
This loan advance will provide up to $10,000 of economic relief to businesses that are currently experiencing temporary difficulties.
SBA Express Bridge Loan
Enables small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 quickly.
SBA Debt Relief
The SBA is providing a financial reprieve to small businesses during the COVID-19 pandemic.