FPL is committed to delivering to our customers the electricity they expect from us to power their homes and businesses. FPL’s reliability is already industry leading, and we’re continuing to make our system even stronger and smarter. At the same time, we recognize that forces beyond our control – like Florida’s extreme weather – can cause power outages and create inconveniences for our customers. FPL has formed the Optional Supplemental Power Services (OSPS) pilot program to offer customers voluntary backup power solutions for their homes and businesses.
The pilot program provides customers with an opportunity to receive backup power services, typically through a backup generator installed at a customer’s home or business, for a fixed monthly fee on their electric bill. This voluntary service provides peace-of-mind and convenience by combining a voluntary, all-inclusive service with FPL’s already industry leading reliability.
Today, residents and business owners who purchase generators not only incur significant up-front costs, they also take responsibility for proper ongoing maintenance and associated costs. Under FPL’s voluntary OSPS pilot program to provide backup power as a service, FPL is responsible for the maintenance of the backup power source, relieving customers from this responsibility.
If you are interested, FPL will speak with you to understand your unique needs and then will develop a tailored solution for your home or business.
Interested customers should review the Frequently Asked Questions below and complete the form below for additional information.
Frequently Asked Questions about FPL Optional Supplemental Power Services
What is the difference between regulated and non-regulated generator management companies?
- As a regulated service, FPL OSPS allows the monthly cost of the system to go onto the existing utility bill. How the monthly cost is calculated has been reviewed by the Florida Public Service Commission.
- Because it’s regulated and on the utility bill, many organizations, particularly governmental, can pay for this cost while keeping other project budgets intact and can take advantage of FPL OSPS handling all supply chain activities.
What is the cost of the FPL OSPS generator system?
- The payment is offered as a fixed monthly payment starting after system commissioning. Pending credit check, you may pay little or no upfront costs to implement the system.
- We will analyze your existing system and create a turnkey solution that is right for you and calculate the fixed monthly payment. This fixed monthly payment, along with a detailed Statement of Work, is presented to you before any direct cost to you is incurred.
Does FPL OSPS only do generators, or can UPS modules and surge protection be included, too?
- Yes! FPL OSPS can provide power equipment for backup power and/or power conditioning to your facility. Backup power may include generators, battery storage and other energy sources that is not a prime power source (continuous power). Power conditioning equipment includes uninterruptable power supply (UPS) systems (~12 KW to several MW), surge protection, lightning protection and other equipment that ensures stable electrical characteristics. The other equipment necessary to integrate typically includes paralleling switchgear, automatic transfer switches, controls, cabling and other equipment that will make the new equipment work with the existing electrical equipment.
What is covered in the equipment maintenance and how does FPL OSPS make sure the system works?
- The service contract is between you and FPL OSPS, typically for 10 or 20 years. FPL OSPS is responsible for managing the vendor, and if the vendor no longer exists or service quality slips in year 12, for example, then FPL OSPS will leverage its extensive supply chain to get a new service provider for maintenance continuity and cover any cost delta, all while your fixed monthly fee remains the same and no headache during the transition.
- All environmental permits are in FPL’s name. Typical regulatory scope included by FPL OSPS include annual diesel fuel tank permits, spill prevention and countermeasure control (SPCC) plan, and air permits.