/content/fplgp/us/en/answers.html

banner for northwest

< Back to Forward

Region Identifiers

To ensure you have the best experience and receive the correct information at all times, you will see FPL Northwest FL throughout your billing, payments and web experiences.

Helpful information:

  • When you visit FPL.com, you’ll see FPL Northwest FL, at the top of your screen – this is how you’ll know you’re in the right version of the website.
    example region identifier by FPL website logo

  • There may be times when you will be asked to select your region. If this happens, select the region of the account in which you are trying to manage.
    example region selector for FPL and FPL Northwest FL

  • If you have accounts in both regions: You will need to re-login when switching regions to manage each account – this is much like the process you used before between the two websites. Simply click on “FPL Northwest FL” at the top of the screen and make the switch when prompted.
FAQs

Get answers to some of our most frequently asked questions.

Get answers
Before you pay

Helpful information for you to know before you pay your bills, starting in January.

Learn more
Top 10 Things to Know

Here are the top 10 things to know as you begin the year as an FPL customer.

Learn more
/content/fplgp/us/en/home.html