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Residential Time-of-Use Rate

FPL customers can save money on their electric bills by enrolling in a Time-of-Use rate and shifting electricity use away from times of the day when electricity is in high demand.

Frequently Asked Questions

Throughout the course of each day, the demand for electricity moves up and down. During “peak” demand periods – such as summer afternoons when air-conditioning usage is high, for example – the cost of generating electricity is more expensive. There are also daily “off-peak” periods when electricity usage is lower, making the cost of producing electricity less expensive. TOU rates provide an incentive to reduce the demand for electricity during “peak” times by allowing customers to pay lower rates for electrical usage during “off-peak” times.

Unlike the standard residential rate, a TOU-rate customer pays a lower rate for “off-peak” use and a higher rate for “peak” period use. In order to realize savings, customers must use less energy during the “peak” hours.

We have programs for both.

There is no additional cost to participate in the TOU program. The customer charge in the TOU program is the same as in our standard residential service.

A rate analysis can be performed comparing your energy consumption profile to the “peak” and “off-peak” time periods. This analysis will help you determine whether or not the rate is a good fit for your home.

Residential customers have the option to exit the program after the first full month of being on the rate should they feel it is not beneficial. If a residential customer decides to go back on the TOU rate, then the minimum enrollment period is one year.

FPL’s “peak” hours are listed below.  All other hours are considered “off-peak.”

  • Nov. 1 - March 31: Monday through Friday between 5 a.m. to 9 a.m. CT, and 5 p.m. to 9 p.m. CT excluding Thanksgiving Day, Christmas Day and New Year’s Day
  • April 1 – Oct. 31: Monday through Friday during the hours from 11 a.m. to 8 p.m. CT, excluding Memorial Day, Independence Day and Labor Day

No. With a TOU rate you simply pay a lower rate for “off-peak” use and a higher rate for “peak” period use.

We include reminders in our customer newsletters.

Not at this time.

Customers cannot be enrolled on the TOU rate if they also enrolled in our Budget Billing® or On Call® programs. If you discover that the TOU rate is not the most economical option, residential customers can save up to $137 per year in the On Call® program.

Call our Customer Care Center at (800) 226-3545 and request that a customer service representative perform a rate analysis to get started.

It will take up to three months.

Only if the meter is inaccessible for our field technicians.

Whether or not you would save depends upon a number of factors. As a general rule, electric vehicle owners who are able to shift their charging to off peak times, along with other household electric consumption – such as laundry and dishwashing - may save money on this rate. Call our Customer Care Center at (800) 226-3545 and request a rate analysis.