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We’re working on technical issues with our website and mobile app. We apologize for any slowness you may experience when trying to log in.

Billing and Payments

 

Sorry! We’re not able to assist you online, but we would be happy to help you by phone. Here’s the best way to reach us. Thank you!

 

 

1 (888) 326-4853

1 (888) 326-4853

Monday to Friday from 7 a.m. to 6 p.m. and Saturday from 8 a.m. to 4 p.m.

You will need either your full social security number, or your FPL Northwest FL account number and last four digits of your social security number to identify your account.

Hearing or Speech Impaired: 711 (Relay Service)

We’re working on technical issues with our website and mobile app. We apologize for any slowness you may experience when trying to log in.