With extreme cold weather, your bill may be higher due to increased energy use from heating. We know this can be stressful. If you're experiencing hardship, we're here to help. Call us at 800-225-5797
Monday to Friday from 7 a.m. to 6 p.m. and Saturday from 8 a.m. to 4 p.m.
You will need either your full social security number, or your FPL Northwest FL account number and last four digits of your social security number to identify your account.
Hearing or Speech Impaired: 711 (Relay Service)
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With extreme cold weather, your bill may be higher due to increased energy use from heating. We know this can be stressful. If you're experiencing hardship, we're here to help. Call us at 800-225-5797