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We are working around the clock to restore customers impacted by Hurricane Helene. We appreciate your patience as you may experience longer than normal restoration times following the storm. Stay safe. Visit Storm Center.

Outage & Power Concerns

 

Sorry! We’re not able to assist you online, but we would be happy to help you by phone. Here’s the best way to reach us. Thank you!

 

 

1 (888) 326-4853

1 (888) 326-4853

Monday to Friday from 7 a.m. to 6 p.m. and Saturday from 8 a.m. to 4 p.m.

You will need either your full social security number, or your FPL Northwest FL account number and last four digits of your social security number to identify your account.

Hearing or Speech Impaired: 711 (Relay Service)

We are working around the clock to restore customers impacted by Hurricane Helene. We appreciate your patience as you may experience longer than normal restoration times following the storm. Stay safe. Visit Storm Center.