Electric Vehicles
Frequently asked questions

EV charging

What should I know about charging before purchasing an electric vehicle?

If you’re thinking about purchasing an electric vehicle, here are some key factors to help you choose the best one for you:

  • Range: Select a vehicle that matches your total range of travel. Electric vehicles offer ranges from 150 to over 500 miles per full charge. 
  • Charging locations: Consider your daily commute and identify places where you can conveniently charge your vehicle along the way.
  • Home charging: Consider how you will charge your vehicle.  Most EVs are compatible with a standard 120-volt outlet for use of a level 1 charger, which can take up to 24 hours or more to complete a full charge.  Other solutions are also available for single-family homes. If you live in an apartment, townhome or condo, see below for suggestions.  
  • FPL EVolution® Home: If you own a single-family home or townhouse with an attached garage, you can enjoy a lower rate for off-peak night, weekend and holiday charging with no upfront costs. This includes installation of a level 2 charger with ongoing maintenance. Learn more at FPL.com/EVHome.
  • Multi-unit dwelling: If you live in an apartment, townhome or condo, ask if your building has EV charging options. If not, find public charging stations near your area with the FPL EVolution app. Your building association or management can learn more about how to install chargers on their property.

 

How far can I travel per charge in my EV?

The range of an electric vehicle depends on several factors, including the size of the battery, vehicle type and weight, road and weather conditions, driving habits, and the use of additional systems such as air conditioning or phone charging. For more information on your vehicle’s range, consult your owner’s manual.

What is the difference between a fast charger and a level 2 charger?

EV chargers come in different speeds, and the best choice depends on your daily habits and travel plans.

DC fast chargers

  • Speed: The quickest option—typically charges an EV in about 30 minutes or less.
  • Location: Often found near major highways and travel corridors.
  • Best for: Long-distance travel or a swift recharge.
  • Requirements: Needs commercial-grade equipment and 480-volt 3-phase power.

Level 2 chargers

  • Speed: Can fully charge most electric vehicles in several hours.
  • Location: Commonly available in homes, workplaces, and various destinations.
  • Best for: Locations where you'll be parked for an extended period.
  • Requirements: Requires dedicated charging equipment and a 240-volt circuit.

What are typical costs to charge my EV?

Home charging costs

  • When charging at home without the FPL EVolution Home program, any EV charging will be part of your regular monthly bill at the normal residential rate. 
  • When charging at home with the upcoming FPL EVolution Home program, customers receive: 
    • A lower rate for off-peak night, weekend and holiday charging
    • A level 2 charger, professional installation, and ongoing maintenance 
    • No upfront costs 

FPL EVolution public fast charging costs

  • As approved by the PSC, chargers bill at $0.45/kWh, plus applicable taxes and fees depending on taxing jurisdiction.

Public level 2 chargers

  • Generally free to use as an amenity provided by the site owner

Some locations may charge a fee at the site owner’s discretion

FPL EVolution public charging

Where can I find an FPL EVolution charger?

Visit our online map or download the FPL EVolution app to find a charger near you.

Do I need to download an app to use the FPL EVolution charger?

Yes, to charge at any FPL EVolution station, you will need to download the FPL EVolution app, on both Android and Apple iOS devices.

Use our app to locate and navigate to a charging station, check charger speed and availability, locate nearby amenities, track a charging session, and more.

What is fast charging?

A DC fast charger provides power directly to the battery at a faster speed than a level 1 or 2 charger and requires commercial equipment and 480-volt 3-phase power. Depending on the vehicle and chargers, most chargers can power up an EV to 80% in about 30 minutes. Most drivers avoid charging to 100% because charging rates slow down significantly after 80%.

Because fast chargers are typically conveniently located near major highways and corridors, making them ideal when an EV needs to charge quickly during a road trip or if you’re pressed for time. 

How do I use FPL EVolution public fast chargers?

After downloading the FPL EVolution app, you’ll need to set up an account by adding your vehicle and a payment method. You’ll scan the QR code at your selected charger to initiate the charge. Check the app’s support section for more guidance.

Are FPL EVolution chargers compatible with Tesla vehicles?

Yes, all of our public chargers are compatible with a Tesla NACS connector using a CCS or CHAdeMO adaptor available from Tesla. Tesla-issued adapters are recommended; aftermarket adaptors may damage your vehicle or charging equipment, and FPL will not be liable for any damages.

Select locations now have Tesla NACS charging capability for use by Teslas without an adapter:

  • Florida Turnpike Service Plaza at Fort Drum
  • Midtown PGA in Palm Beach Gardens
  • City Center Park in Okeechobee
  • Suncoast Credit Union in La Belle
  • Colonial Square Plaza in Fort Myers
  • Daytona Beach Shores Community Center
  • Lockwood Commons in Bradenton

Note: While our newly installed NACS connectors are compatible with most newer Tesla models, there may be limitations with certain older models. Verify compatibility before charging.

What is the cost of FPL EVolution public chargers?

As approved by the PSC, FPL EVolution public fast chargers rates are as follows:  

  • 2026: $0.45/kWh, plus applicable taxes and fees 
  • 2027: $0.47/kWh, plus applicable taxes and fees 
  • 2028: $0.48/kWh, plus applicable taxes and fees 
  • 2029: $0.49/kWh, plus applicable taxes and fees 

FPL EVolution public level 2 chargers are generally provided free of charge as an amenity to guests, with a few exceptions.  

How long does it take to charge an EV with a fast charger?

It depends on the type and model of the vehicle, but generally it takes about 30 minutes to charge the average EV to 80% state of charge.

It’s proper etiquette to monitor your vehicle’s charge and move your vehicle once fully charged. That said, FPL EVolution chargers allow for a grace period of 30 minutes. After the grace period is over, it may incur an idle fee for every minute the vehicle remains plugged into the charger.

Who can I contact with questions or issues while charging?

You can find answers to most questions in the support section of the FPL EVolution app, and your electric vehicle manufacturer can answer specific questions you may have about their vehicles. If you need help and can’t find a solution in our app, contact our EV advisors at 833-919-0939.

Who pays to install FPL EVolution charging stations?

FPL pays for the installation and maintenance of the stations. Drivers pay for the energy consumed to power their EV.

Commercial charging rates

What electric rates are my EV charging stations eligible for?

EV charging stations are subject to standard FPL commercial rates. When a new service commercial account is established, the first bill cycle will default to the GS-1 Non-Demand rate schedule. Following the first bill cycle, the rate schedule will change based on the measured demand for the first month. The most common standard commercial rates are as follows:

  • GS-1 Non-Demand (0-24 kW) – typically limited to level 2 charging with capacity up to 24 kW
  • GSD-1 General Service Demand (25 - 499 kW)
  • GSLD-1 - General Service Large Demand (500 - 1,999 kW)
  • GSLD-2 – General Service Large Demand (2,000 kW+)

For publicly accessible EV fast charging sites with low utilization, commercial customers may elect to enroll in one of the following:

Ideal for public charging sites with low utilization

  • GSD-1EV -  General Service Demand EV Public Charging (25 - 499 kW)
  • GSLD-1EV - General Service Large Demand EV Public Charging (500 - 1,999 kW)

For customers exceeding 2,000 kW demand, a new rate schedule (GSLD-2EV – General Service Large Demand EV Public Charging) will become effective once established in FPL’s billing system. Until the new rate schedule is established, existing customers will be allowed to exceed 2,000 kW of demand and remain on the GSLD-1EV rate schedule.

Other rates for consideration include managed charging/optimization of time-of-use rates – popular with fleet operators

  • GSDT-1 - General Service Demand Time of Use (25 - 499 kW)
  • GSLDT-1 - General Service Large Demand Time of Use (500 - 1,999 kW)
  • GSLDT-2 – General Service Large Demand Time of Use (2,000 kW+)

To request enrollment, commercial customers should contact the Commercial & Industrial Business Support center at 1-888-988-8249. Customers with an assigned account representative should contact their advisor directly. Please note enrollment is manual and should occur after an account is operational.

For more information refer to section 8. Rate Schedules in the Electric Retail tariff book.

FPL region
FPL Northwest FL region

I installed EV charging stations and my electric bill is higher than expected. Is there an EV rate I can enroll in?

Yes. FPL offers voluntary demand limiter rates to commercial customers who install public EV charging stations installed on a dedicated electric service meter. These demand limiter tariffs provide temporary rate incentives (discounts for standard demand charges) that automatically phase out as charging station utilization increases.

The voluntary EV demand limiter rates are as follows:

  • GSD-1EV -  General Service Demand EV Public Charging (25 - 499 kW)
  • GSLD-1EV - General Service Large Demand EV Public Charging (500 - 1,999 kW)

For customers exceeding 2,000 kW demand, a new rate schedule (GSLD-2EV – General Service Large Demand EV Public Charging) will become effective once established in FPL’s billing system. [DN1] Until the new rate schedule is established, existing customers will be allowed to exceed 2,000 kW of demand and remain on the GSLD1EV rate schedule.

As a public EV fast charging operator, how will I know if I benefit from the EV demand limiter rate?

You benefit when your charging station has low usage compared to its capacity. We calculate your billed demand charge using whichever is lower:

  • Your actual peak demand (kW), OR
  • Your monthly energy use (kWh) ÷ 75

For example, assuming monthly energy use of 10,000 kWh and peak demand of 300 kW:

  • Standard rate: You’d pay demand charges on 300 kW
  • Demand limiter rate: You’d pay demand charges on only 134 kW (10,000 ÷ 75)

This calculation effectively represents a load factor at or below ~10%.

As utilization increases, the rate will phase back into the standard rate. For example, if your monthly energy is 30,000 (30,000 ÷ 75 = 400) and peak demand remains at 300 kW, then you will be billed the actual peak kW of 300. Once actual demand for a month goes above 499, you move into the next rate class starting with your next bill cycle and will remain on that rate for 12 months. After 12 months, your rate may be adjusted again if you qualify for a different rate class.

How do these optional EV demand limiter tariffs help address higher demand charges associated with fast chargers?

FPL’s tariffs limit the amount of demand charges, helping locations with low utilization of their EV chargers balance the cost of electricity and energy received.

How do I enroll in the EV demand limiter rates?

Commercial customers should contact the Commercial & Industrial Business Support center at 1-888-988-8249 to request enrollment. Customers with an assigned account representative should contact their advisor directly to request enrollment. Please note enrollment is manual and should occur after an account is operational.

What is the 75-hour methodology and how was it determined?

The “75-hour rule” caps your demand charges by dividing your monthly energy use (kWh) by 75. This prevents you from paying high demand charges when your charging station isn’t busy yet.

FPL chose 75 hours to balance two goals:

  • Provide rate relief that will facilitate and encourage the development of EV fast charging infrastructure
  • Minimize the potential for the tariffs to shift costs to other customers

This methodology smooths out temporary spikes in demand and supports the ability for public fast charging stations to set pricing at their charging stations that will allow them to recover their electricity costs while still leaving margin to contribute toward other operating expenses and capital costs.

As energy utilization improves above the 10% load factor, the demand charges under the tariff automatically adjust back to those of applicable GSD-1, GSLD-1 and GSLD-2 rates. 

How do I determine my effective cost per kWh for my EV public charging station?

Your cost per kWh can be calculated by dividing your total monthly bill by your total kWh used in the month. 

For example, assuming a total bill of $3,000 and total energy (kWh) for the month of 1,000:

  • $3,000 bill ÷ 1,000 kWh = $0.30 per kWh

Your effective cost of electricity will vary by site due to a variety of factors such as quantity of chargers, charger output, a vehicle’s battery rate of charge and simultaneous charging events.  See how multiple EV chargers affect your bill. 

Make-Ready Credits

What is the Make-Ready Credit program?

FPL EVolution’s Make-Ready Credit program helps reduce the upfront cost of installing EV charging infrastructure. Through this voluntary program, FPL provides credits to help cover the “make-ready” electrical infrastructure needed to support EV charging at your site.

The program is offered on a first-come, first-served basis until the allocated budget is fully reached. Once funding is exhausted, no additional credits will be available. 

Who is eligible for the program?

The program is open to qualifying customers in all areas served by FPL. You may participate if you’re installing:

  • Public DCFC (50 kW or greater)
  • Level 2 charging infrastructure for public locations, workplaces, fleets or multifamily dwelling.

As a reminder, funding is available on a first-come, first-served basis, and credits are no longer available once the budget is depleted.

What expenses qualify as “make-ready” costs?

Make-ready infrastructure may include the utility-side electrical work needed to safely support EV charging, such as:

  • Service lines, transformers, switchgear, conduits, wiring and trenching
  • Concrete pads and distribution facilities required for electrical service

Infrastructure improvements needed to enable safe EV charging.

What costs are NOT covered?

The Make-Ready Credit Program does not cover:

  • EV charging stations or charging ports
  • Customer-side equipment
  • Ongoing maintenance costs

How do I apply for the program?

Submit an application at FPL.com/MakeReady. You may also need to provide:

  • Supporting documents and invoices for make-ready infrastructure costs
  • Engineering designs or schematics showing electrical capacities
  • Approved permits
  • A completed customer load profile assessment form 

Are there requirements after receiving credits?

Yes, you must:

  • Maintain the charging infrastructure throughout the performance period.
  • Comply with program terms, audits and inspections,
  • Provide any additional documentation requested by FPL.

Failure to meet requirements may result in immediate repayment of credits plus interest and fees. 

How much credit can I receive for DCFC installations?

Credit amounts depend on your charger’s nameplate capacity:

  • 50-149 kW: Up to $20,000 per port with a site cap of $120,000
  • 150-249 kW: Up to $30,000 per port with a site cap of $180,000
  • 250 kW or greater: Up to $50,000 per port with a site cap of $300,000

How much credit is available for level 2 charging?

Eligible level 2 installations (public, workplace, fleet and multifamily dwellings) may receive up to $1,200 per port. 

How is the final credit amount determined?

Your final credit will be the lesser of:

  • The maximum credit allowed for your charger’s nameplate capacity, or
  • Your actual demonstrated make-ready expenses incurred. 

How are credits provided?

All credits are provided at FPL’s discretion after you meet all program requirements and submit the required supporting documentation.

FPL EVolution Fleet program details

What is FPL EVolution Fleet?

FPL EVolution Fleet is a comprehensive charging solution for commercial customers looking to electrify their vehicle fleets. We provide turnkey fleet electrification services including charging equipment, installation, ongoing maintenance and strategic support.

Who is eligible for the program?

The program is available to commercial customers in FPL’s service territory who want to install electric vehicle charging infrastructure for their fleet operations.

How does the program work?

FPL designs, procures, installs, owns, operates and maintains all charging equipment at your location. You pay a monthly service fee through a ten-year term that covers equipment costs, installation, maintenance and energy under a metered rate schedule.

How do I enroll in the program?

Contact our dedicated fleet electrification team through the form on FPL.com/EVFleet to discuss your needs and begin the assessment process. We’ll work with you through every phase from initial consultation to full operational deployment. 

FPL EVolution Fleet program equipment and installation

What type of charging equipment does FPL provide?

We offer level 2 and DC fast charging solutions based on your fleet’s specific needs. Equipment selection depends on your vehicle types, charging schedules and site requirements.

How long does installation take?

Once site assessment and design are complete, charging equipment is typically operational within six to twelve months, depending on site complexity and permitting requirements.

Where can chargers be installed?

Installation locations must be accessible and viable based on FPL’s technical assessment. Service is limited to customers already receiving general electric service from FPL at the installation location.

How long is the service agreement?

The service term is ten years, as specified in your individual agreement. At the end of the service term, ownership of equipment transfers to the customer.

FPL EVolution Fleet costs and billing

What are the program costs?

Monthly fees are calculated based on equipment costs, installation expenses and ongoing maintenance. The specific monthly service payment varies by customer based on the EV charging equipment installed and your individual site requirements.

Are there upfront costs?

No. FPL covers all upfront capital costs specific to fleet services including equipment purchase, installation, permitting and site preparation.  Electricity costs and distribution upgrades, if needed, are separate, but may qualify for FPL’s Make-Ready Credit program.

How is energy billed?

Energy charges are billed under a metered rate schedule in addition to your monthly equipment service fee. Refer to the commercial charging rates section for more information. 

FPL EVolution Fleet service and support

What if equipment needs repair or replacement?

All standard maintenance, repairs and equipment replacements are included in your monthly service fee and handled by FPL at no additional cost. 

Can FPL help with fleet electrification planning?

Yes. Our team provides comprehensive support including site assessments, charging infrastructure recommendations and fleet electrification guidance tailored to your specific operational needs.

i As included in Florida Power & Light Company’s Petition for Approval of Optional Electric Vehicle Public Charging Pilot Tariffs, page 15, footnote 26: “Based on GSD-1 rates effective June 2020, the cost of demand per kWh equates to [($9.98/kW base demand +$1.22/kW capacity and conservation) × (energy / 75 hours)] / energy = $0.15 / kWh. Added to $0.0222 /kWh base energy and $0.024 fuel and environmental = $0.20 energy and demand per kWh. Based on GSLD-1 rates, the cost of demand per kWh equates to [($12.19/kW base demand + $1.38/kW capacity and conservation) × (energy / 75 hours)] / energy = $0.18 / kWh. Added to $0.0175 /kWh base energy and $0.024 fuel and environmental = $0.22 energy and demand per kWh.”