An FPL representative will call you at your primary number within the next few business days to ask additional questions. Please look out for a call coming from a 1-800 number to continue the enrollment process.
You will be asked if your central A/C and central heating qualify; then, if you would also like to enroll your electric water heater or pool pump for in-ground pools.
The appliances you choose will determine the monthly credits that you’ll receive in the Summer and Winter months.
Next, you’ll receive a call from an FPL-approved contractor to schedule your in-home visit to install the On Call device.
During your in-home visit, the contractor will need easy access to your selected appliances (i.e. A/C, heater, water heater, pool pump). Before their arrival, please ensure there is a clear, unobstructed path to the appliances so the contractor can work safely.
Once the small energy-management On Call device is installed, you’ll start receiving monthly credits on your next bill whether or not we ever switch off your appliances.