Changing Account to New Owner

If you need to change the name on your account to a different person – such as a spouse, roommate or relative – you will need to stop service in your name and have the new account holder open service in their name. It’s quick and easy to complete these steps using our Start, Stop, Move page. If you do not enter a Stop or Move order, your account will automatically be closed on the new account holder’s move-in date. 

Account Holder is Deceased

If you need to change the name on an account because the current account holder has passed away, please click here.

Account Holder is Changing their Name

If you are changing your name on an account due to marriage, divorce, an otherwise legal change of name or misspelling on the account, please click here.