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Is the deposit adjustable?

Yes, we will review and adjust the deposit on your account after it has been open for six months to ensure we are holding the correct amount.  We will also review the deposit on your account if two or more late payments are made within a six-month period. The correct amount is the difference between your current deposit, and the deposit needed based on your actual usage.

If two or more late payments are made within a six-month period and there is a difference of $50 or more between the deposit on hand and two months' average billing at the premise, we typically require customers to bring their deposit to the appropriate level.