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Sorry! We’re not able to assist you online, but we would be happy to help you by phone. Here’s the best way to reach us. Thank you!
Monday to Friday from 8 a.m. to 7 p.m. and Saturday from 9 a.m. to 5 p.m. (Move-In & Move-Outs Only)
You will need either your full social security number, or your FPL account number and last four digits of your social security number to identify your account.
We are always available for power related problems, including streetlight outages, reconnection for non-payment, and emergency situations.
Hearing or Speech Impaired: 711 (Relay Service)