Sorry! We’re not able to assist you online, but we would be happy to help you by phone. Here’s the best way to reach us. Thank you!
1 (888) 988-8249
1 (888) 988-8249
Monday to Friday from 7:30am – 7:30pm and Saturday from 8am - 5pm.
You will need either your full social security number, or your FPL account number and last four digits of your social security number to identify your account.
Hearing or Speech Impaired: 711 (Relay Service)
FPL collectors accept cash and check payments. However, checks will not be accepted if your account is on a Cash Only status.