Service charges
Information to help you understand the service fees on your bill.
The Florida Public Service Commission allows us to recover the cost of providing certain services from the customers that incur them. These fees apply to residential and business customer accounts.
|
Name |
Charge |
Description |
|
Service connection |
$14.88 |
One-time fee to transfer, open or reopen an account. |
|
Field collection |
$5.11 |
Fee for a payment that is collected in-person at your home or business. |
|
Late payment |
1.5% |
Charge applied to any past-due, unpaid balance. |
|
Reconnect |
$17.66 |
Charge to reconnect service after service is disconnected for nonpayment. |
|
Returned Payment |
$23.24 or 5% of the payment amount, whichever is greater |
Charge for payments made from a bank account with insufficient funds to cover the payment amount. |
|