Most connectivity issues can be resolved in two simple steps:
1. Power cycle your EV charger
2. Power cycle your Wi-Fi router
If power cycling your charger and router does not restore Wi-Fi connectivity, other solutions will vary depending on your home’s Wi-Fi router.
If you need further assistance with your Wi-Fi settings, please contact your internet service provider. For additional support, our dedicated FPL EVolution Home customer care team can be reached at (833) 919-0939.
Notifications from the FPL EVolution app will alert you of connectivity issues and other important messages.
For Apple devices
For Android devices
Have you enabled notifications from the FPL EVolution app? We will alert you of connectivity issues and other important messages about your EV home charger.