FPL remains committed to helping support customers experiencing hardship, whether it be the coronavirus (COVID-19) global pandemic or recent cold weather events.
We’re continuing to offer payment extensions and connect customers with available financial assistance. We will continue working closely with customers to do everything we can to avoid turning the lights off for nonpayment, which is and has always been a last resort. Customers can contact us directly at (800) 225-5797 to discuss their situation, so we can work together to come up with a solution to ensure that you can fulfill your personal responsibility for your FPL balance.
We appreciate your interest in helping others in a time of need. To help community members experiencing financial hardship with their energy bills, you can make a donation to Project SHARE with a donation through your electric bill. You can also fill out this form and mail it in to pay a neighbor's bill directly.