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Get Help, Give Help

Programs and resources for our neighbors in need

We’re here to help

FPL remains committed to helping support customers experiencing hardship, whether it be the coronavirus (COVID-19) global pandemic or recent extreme hot weather events.

We’re continuing to offer payment extensions and connect customers with available financial assistance. We will continue working closely with customers to do everything we can to avoid turning the lights off for nonpayment, which is and has always been a last resort. Customers can contact us directly at (800) 225-5797 to discuss their situation, so we can work together to come up with a solution to ensure that you can fulfill your personal responsibility for your FPL balance.

Bill Payment Assistance

Our advocacy partners help us secure federal funding to help low-income customers receive financial assistance with their electric bills.

View Assistance Programs

Health and Safety Help

If you or someone you know requires electricity for life-saving equipment or is elderly and alone, please let us know. We have services that can help. 

Learn More

Community Resources

Need help with more than just your electric bill? There are other community resources available for seniors, low-income customers, and those in crisis.

Get Resources

Need More Time to Pay?

Our online payment arrangement offers qualifying customers the chance to temporarily extend the due date of their bills.

Request Arrangement

Giving help to those in need

We appreciate your interest in helping others in a time of need. To help community members experiencing financial hardship with their energy bills, you can make a donation to Project SHARE with a donation through your electric bill. You can also fill out this form and mail it in to pay a neighbor's bill directly.