How to check if your household qualifies
- Go to the United Way ALICE Household Calculator.
- Select Florida and your county.
- Enter your household income and size.
- See the “Annual Total” section to find out if your household income meets the ALICE budget for your county.
FPL Care To Share emergency bill assistance
Eligible households may receive up to $750 within a 12-month period for FPL bill payments.
Assistance is subject to availability of funding and compliance with agency requirements. Care To Share is administered by our agency partners and FPL has no role in determining household eligibility or the amount of assistance an agency may provide. Such decisions are made solely by the administering agency.
- Must physically reside in FPL's service area
- Have an account with FPL or reside at the service location
- Be in imminent danger of being disconnected or already disconnected
- Have exhausted other available energy assistance sources such as government-funded programs like Low-Income Home Energy Assistance (LIHEAP) or Elderly Home Energy Assistance (EHEAP)
- No history of fraud or service tampering for any household member
- Have a household income at or below the ALICE Threshold for your county.
Required documentation
- Proof of identity (such as a driver’s license or state ID)
- Proof of residence within the FPL service area (utility bill, lease agreement, etc.)
- FPL account number or verification of residence at the service location
- Proof of crisis status (such as a past-due or disconnection notice)
- Proof of income from all household members
FPL Care To Share electrical repair assistance
Eligible households may be able to receive up to $2,000 of financial assistance to perform electrical work at their homes through the FPL Care To Share program.
Applicants are required to submit all necessary information and documentation prior to the commencement of any work, as support is generally granted upon qualification and completion.
Assistance is subject to availability of funding and compliance with agency requirements. FPL has no role in determining household eligibility or the amount of assistance an agency may provide. Such decisions are made solely by the administering agency.
Qualifying repairs
Covered repairs include customer-owned meter cans, weatherheads and risers. Exclusions include repairs to electric panels or home interior equipment/electric repairs. Know what you own and what FPL owns.
- Live at the address in FPL's service area where you are seeking assistance
- Be the homeowner or landlord of a qualifying rental property
- No history of fraud or service tampering
- Have not received an FPL Care To Share electrical equipment repairs benefit in the past 12 months (applies to the applicant and all household members)
- Have a household income at or below the ALICE Threshold for your county
To obtain prequalification, you will need the following documentation:
- One (1) quote from a licensed and insured electrical contractor
- Photos of damage, including visible FPL meter number
- Proof of identity (such as a driver’s license or state ID)
- Proof of residence within the FPL service area (utility bill, lease agreement, etc.)
- FPL account number or verification of residence at the service location
Once you receive your prequalification and have completed the work, you will need to submit the following documentation for final approval for support.
- Itemized invoice of a licensed and insured electrical contractor, including only electric repairs or replacement related to meter can enclosures and weatherheads.
- Photos confirming that the electrical contractor has completed the authorized electrical work, including visible FPL meter number.
Before submitting your application, ensure you have checked all necessary eligibility criteria and gathered the required documents.
FPL Care To Share is made possible by you
Our caring employees, shareholders, and customers all contribute to making Care To Share possible—helping neighbors maintain essential service and peace of mind.
Frequently asked questions
Applications for the FPL Care To Share program are administered by our local partners. The agency will carefully review your submitted documentation to verify eligibility and confirm that all required information is complete before FPL Care To Share assistance can be provided.
Use the ALICE Calculator on the United Way website to quickly check if your income and household size qualify. Enter your household details and county. If you see “this household is an ALICE household,” you’re eligible.
If you are above the ALICE threshold, there are other resources that might help.
When you apply through one of our agency partners, you’ll need to provide documentation that verifies your income. This ensures the program reaches families who truly qualify under ALICE guidelines. This documentation can include any of the following:
- Pay stub
- Social Security Disability payment
- VA disability pension proof
- Workers Compensation proof
- Temporary Assistance for Needy Families (TANF) proof
- Pension or retirement income proof
- Child support proof
- Alimony or spousal support proof
- Other income proof
For your safety and to ensure the work meets all required standards, the contractor you choose must be licensed and insured to qualify for FPL Care To Share electrical repair assistance. This helps protect your home and family, and guarantees the work is performed by qualified professionals.
Fraud and service tampering are very serious offenses. The Florida Public Service Commission grants FPL the right to pursue payment from a customer for any charges related to a fraud or service-tampering activity. None of those charges can be paid for by Care To Share program funds. Customers with a history of fraud or service tampering are not permitted to receive Care To Share funding.