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    Enroll & enjoy a $100 dining reward

    Enroll in On Call® and complete installation by April 10 to get your $100 Restaurant.com discount code. Enjoy your next dining experience, flavored with discounts. See official rules

    Get credits

  • FPL On Call

    Save over $90 a year with On Call® by earning monthly bill credits when you allow us to temporarily cycle off your selected appliances - only when absolutely necessary.

    Get credits

  • Bill credits for every unit you manage

    Until June 15, every enrolled resident receives $300 in dining and travel rewards. And as the property manager, you’ll receive one too. See official rules

With FPL On Call®, you can create savings for both your property and your residents — at no cost to enroll.
Get credits

Guaranteed savings. No cost to enroll.

  • Occupied units: Residents receive monthly bill credits
  • Vacant units: Credits are applied directly to your property account 

 

How the program works

  • During times of high energy demand, FPL may briefly cycle central AC units and electric water heaters
  • Cycling only occurs when absolutely necessary
  • Save even if the program is not activated
  • Events are short with minimal impact on comfort
  • No cost for equipment installation
Start Saving

Guaranteed bill credits. No cost to join.

On Call brings mutual benefits for your business and us. Here's why it's a win-win:

Earn ongoing savings

  • $70+ annual bill credit potential per unit
  • Credits for both occupied and vacant units
  • No enrollment or installation costs

Simple, hands-off participation

  • Free, no-hassle installation
  • Minimal impact to your operations
  • Easy enrollment across multiple units 
     

Improve efficiency. Put money back into your business.

The appliances you choose to enroll will determine how much money you save.
We rarely activate the program and only cycle off selected equipment for short periods of time during extremely high electricity demand or system emergencies.

Why join FPL On Call?

  • Easy rollout across your property or portfolio
  • No upfront investment required
  • Helps reduce peak energy demand in your community
  • Backed by FPL’s trusted energy expertise 

Required appliances

A qualifying central electric A/C system is required, and if applicable, central electric heat must also be enrolled. You may also enroll your electric water heater. Events are rare and may cycle appliances temporarily and briefly, but only when absolutely necessary.

Ready to sign up?

Simply complete our form and a Business Energy Expert will be in touch within two (2) business days to assist with determining your eligibility for enrollment.
Please note: one or more A/C units are required for enrollment.

 

Frequently asked questions

When is On Call typically activated?

This program is typically not activated at night, on weekends or during holidays. Historically, it has been implemented a few times per year in early to late afternoons on weekdays.

Who will install my On Call equipment?

An FPL-approved and licensed electrical contractor will install your property’s On Call devices. Once your property has been enrolled, we will work with you to schedule your installation appointment. Depending on the location of your equipment, the contractor may need to access individual units for installation.

What is the size of the On Call energy device?

The On Call device is a small, rectangular box that is approximately 7” x 3.5” x 8".

Where will the On Call device be installed?

The On Call device will be installed next to your enrolled appliances.

When will my residents and I start seeing credits on our bills?

It takes about 2-3 weeks after installation for the On Call device to be enrolled. At that time, your residents’ credits will begin. If any of your units are unoccupied, your property will begin receiving bill credits at the same time.

Why is my bill credit lower than expected?

If your appliance(s) have not been on the program for a  full month, or in the event of low premise energy consumption, an adjusted credit will appear on your bill.

 

1 The self-enrollment questions help determine your eligibility for On Call. If you’re a renter, you’ll need your landlord’s approval to enroll in the program. If you’re unable to schedule an appointment, On Call may not be offered in your area just yet – but we’re working on it.

2 Typically, the program is only activated during times of high energy usage or emergency situations. On Call credits are dependent on the appliances enrolled being approved by FPL or the contractor; maximum annual savings is $73.75.

This program may be modified or canceled without notice. You may cancel at any time by giving us a call. Customers that discontinue must wait one year to re-enroll. During system emergencies (e.g. extreme weather conditions and capacity shortages as determined by FPL), On Call may be activated for extended periods of time, which may exceed your enrollment agreement.