Generate ongoing savings for your property and residents—at no cost to enroll. Reduce operating costs, add value to your property and support a more reliable energy grid.
Guaranteed savings. No cost to enroll.
- Occupied units: Residents receive monthly bill credits
- Vacant units: Credits are applied directly to your property account
How the program works
- During times of high energy demand, FPL may briefly cycle central AC units and electric water heaters.
- Cycling only occurs when absolutely necessary
- Save even if the program is not activated
- Events are short with minimal impact on comfort
- No cost for equipment installation
How the program works
On Call brings mutual benefits for your business and us. Here's why it's a win-win:
Prepare for your FPL On Call appointment
How FPL On Call works
Find out how much you could save this year.
Select how many Central A/C units you have:
Find out how much you could save this year.
Select if you have central electric heating*:
Find out how much you could save this year.
Select additional appliances:
Find out how much you could save this year.
Select additional appliances:
Required and optional appliances
The appliances you choose to enroll will determine how much money you save. We rarely activate the program and only cycle off selected equipment for short periods of time during extremely high electricity demand or system emergencies.
Why partner with FPL On Call?
- Easy rollout across your property or portfolio
- No upfront investment required
- Helps reduce peak energy demand in your community
- Backed by FPL’s trusted energy expertise
Required appliances
A qualifying central electric A/C system is required, and if applicable, central electric heat must also be enrolled. You may also enroll your electric water heater. Events are rare and may cycle appliances temporarily and briefly, but only when absolutely necessary.
No longer interested in our On Call program? Complete the form and you will be removed from the installation list.
Note: Your request must be received within 5 business days from the date you received our email.
Frequently asked questions
An FPL-approved and licensed electrical contractor will install your property’s On Call devices. Once your property has been enrolled, we will work with you to schedule your installation appointment. Depending on the location of your equipment, the contractor may need to access individual units for installation.
1 The self-enrollment questions help determine your eligibility for On Call. If you’re a renter, you’ll need your landlord’s approval to enroll in the program. If you’re unable to schedule an appointment, On Call may not be offered in your area just yet – but we’re working on it.
2 Typically, the program is only activated during times of high energy usage or emergency situations. On Call credits are dependent on the appliances enrolled being approved by FPL or the contractor; maximum annual savings is $91.75.
This program may be modified or canceled without notice. You may cancel at any time by giving us a call. Customers that discontinue must wait one year to re-enroll. During system emergencies (e.g. extreme weather conditions and capacity shortages as determined by FPL), On Call may be activated for extended periods of time, which may exceed your enrollment agreement.