All our efforts after a storm are guided by one principle – restore power to the largest number of customers safely and as quickly as possible:
We know you need information to make plans, and we pledge to keep you informed throughout the restoration effort. Our estimated restoration times are based on the amount of damage a storm inflicts on the electric system and the resources we have available.
Please help us keep the phone lines open for emergency calls and only contact us to report a downed power line or other emergency.
Storm damage can affect main power lines, individual power lines or both. Your individual power line could be damaged or your home could be on a different main power line than your neighbor’s home. Your home may also need internal electrical repairs before you can receive service.
If power is on:
Yes! Customers can help in several ways: