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Need bill payment assistance? Have you visited our Payment Assistance page?
Have you tried updating your information on the Communication Preferences page?
Looking to open your first account, make service changes or add a new location?

I have a different issue.

 

Sorry! We’re not able to assist you online, but we would be happy to help you by phone. Here’s the best way to reach us. Thank you!

 

 

1 (888) 988-8249

1 (888) 988-8249

Monday to Friday from 8 a.m. to 7 p.m.; Saturday from 9 a.m. to 5 p.m.

You will need either your full social security number, or your FPL account number and last four digits of your social security number to identify your account.

Hearing or Speech Impaired: 711 (Relay Service)