Update your phone number and e-mail address on your FPL account, so we can serve you faster if you need to contact us.
This is especially important during hurricane season or other emergencies because when you call us, our computers recognize your phone number and match it to your FPL account automatically.
Keep a copy of your FPL bill with you if you evacuate or if you are not living in your house after a hurricane. Having your FPL account number handy will help us serve you quickly.
When calling 1-800-4OUTAGE with your account number, you will be able to receive information through our automated system.
Call your local emergency management office if you or anyone you know has special needs in case of evacuation.
Local emergency operations officials urge residents to prepare to be self sufficient for 3-14 days. Keep a battery-operated radio with you and a two-week supply of fresh batteries. A battery-operated radio may be the only way you will receive emergency public information during a disaster. Also stock up on:
non-perishable food
medications
baby supplies and
pet food.
Purchase bottled water. The American Red Cross recommends one gallon of water per person per day.
Check emergency equipment:
flashlights
battery-operated radios
extension cords
emergency generators, etc, and
buy extra batteries.
If your preparation plans include the operation of a portable generator in the event of an outage, after the storm has passed, be sure to set it up outside and connect appliances directly to it. Please do not wire your generator directly to your breaker or fuse box, because the power you generate may flow back into power lines and cause injuries. It’s also a good idea to have a carbon monoxide alarm inside your home. Additional generator information
Install an approved hurricane shutter system over windows and doors – or alternate coverings such as plywood.
Trim trees that are not near power lines and clear debris. Once a hurricane warning is announced, trash pickup is suspended. For more information on our tree trimming policies and a list of independent contractors you can use, visit Trees and Power Lines.
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