Electric Vehicles
Frequently asked questions

If you remain on the current program, your total monthly charges will adjust annually – as approved by the PSC – as shown in the annual rate increase table.

Monthly off-peak energy charges will increase by $5 in 2028 and again in 2029. Future year on-peak energy rates will be confirmed closer to each effective date.

Note: Published rates are only set through December 31, 2029 – at which time, the PSC will consider new rates to be effective in 2030. FPL is regulated by the PSC – both electric and FPL EVolution charging rates are set every few years and are adjusted subject to PSC approval.

You may remain on the original program through December 2029, with annual rate increases approved by the PSC. Note: Rates are only set through 2029 – at which time, the PSC will consider new rates to be effective in 2030.

You also have the option to switch to the new FPL EVolution Home program, which offers:

• A lower fixed monthly charge, plus
• Per-kWh charges, with a lower rate for off-peak charging
• Your actual savings will depend on how much you drive and when you charge.

No matter which option you choose, your service will continue without interruption – and you’ll keep the same reliable charger and high-quality support you’ve come to expect.

To start the process of switching to the new program, email EVolutionHome@FPL.com with your account number and phone number.

No. The charger remains FPL-owned/operated.

Currently, the Energy Analyzer is not available if you are in the original program, and only the monthly view of the Energy Manager Dashboard is available. As a participant in the original program, you are under a different rate code that allows FPL to monitor and bill for off-peak charging. Because of the different rate code and a dedicated EV charging submeter, daily and hourly views of energy usage are currently unavailable. However, you can always view your EV home charger’s energy usage in the Meter Summary section of your monthly bill, or on the FPL EVolution app. 

The choice is yours. It depends on your driving habits and charging needs. The new program may be a good fit at this time if you drive fewer miles and want a lower monthly fee with per-kWh charges based on when and how much you use your EV charger.

Your current plan with unlimited off-peak charging may still be a better fit if you have multiple EVs or typically charge more — about 140 kWh or more per month for full installations, or about 170 kWh or more per month for equipment-only installations.  

You may terminate your subscription before the end of the term but will be subject to an early termination fee, as outlined in your Terms & Conditions. This fee covers the cost of uninstalling, removing and redeploying the equipment. The fee starts at $1,068 and is reduced by $5.57 for each month you’ve been in the program.

Alternatively, after five years of participation, you can also choose to purchase the equipment at a cost equivalent to the remaining value, which reflects normal use over time

The program is designed to make home EV charging simple – with no upfront costs. You’ll receive:

• A level 2 home charger 
• Professional installation 
• Ongoing maintenance  
• Lower rate for off-peak charging  

Here’s what’s included based on the option you choose:  

Full installation option:  

• We will permit, install, operate and maintain the EV charging equipment at the subscribing residence.  
• Our team will perform all electrical work and permitting for a required 240-volt circuit. 
• The circuit must be installed within 10 feet of the electrical panel and located inside of an attached garage at the subscribing residence. 

Equipment-only option: 

• We will install, operate and maintain the EV charging equipment at the subscribing residence.  
• You must already have a permitted 240-volt circuit. 

No. The charger will be pre-programmed to automatically charge at a lower rate during off-peak hours, allowing you to “plug-in and forget it” each time you arrive home.  

• Throughout the day,  energy demands fluctuate. During “peak” demand periods – such as summer afternoons when air-conditioning usage is high, for example – the cost of generating energy is more expensive. There are also daily “off-peak” periods when electricity usage is lower, making the cost of producing energy less expensive. 
• From November through March, off-peak hours are Monday through Friday 10:00 pm to 6:00 am and 10:00 am to 6:00 pm; all weekend hours; and all hours for the holidays of Thanksgiving, Christmas and New Year’s Day.  
• From April through October, off-peak hours are 9:00 pm to 12:00 pm; all weekend hours; and all hours for the holidays of Memorial Day, Independence Day and Labor Day.  

You can charge during on-peak hours but will be billed at at a higher rate in addition to off-peak charges and the fixed monthly program charges. You can use the FPL EVolution app to override off-peak charging hours should you want to charge during on-peak hours. 

At FPL, we’re committed to delivering reliable service and offering our customers solutions to help meet their needs. Our FPL EVolution Home program supports the growing number of EV drivers in our state through a convenient all-in-one solution that provides a level 2 charger with installation and maintenance,  a lower rate for off-peak charging, and no upfront costs.

At this time, our residential charging program is only available for customers who own a single-family home or townhouse.

We can provide guidance for associations and building managers to work with the FPL Power Delivery team to install the chargers of their choice.

Please use the FPL EVolution app to access self-help troubleshooting options or call us at 833-919-0939.

If you’re having issues completing the electrical assessment, please see our photo guide for assistance in preparing to take the photos we need to determine eligibility. 

Please use the Wi-Fi signal strength instructions to test the strength of your Wi-Fi signal.

Eligible participants must:

• Own a single-family home or townhouse with attached garage.
• Have a strong Wi-Fi signal in the charging location.
• Not be enrolled in a Time of Use (TOU) rate.
• Have an active residential account in good standing with no past due bills or payment extensions.

Additional reasons customers may not qualify for the program include:

• Have a pending connect or disconnect order.
• Account belongs to a business or is tax-exempt.
• Residence does not use a smart meter.
• Account is dedicated to a source other than the primary residence, like a lighting system or well. 

Consistent with the charging equipment’s expected useful life and the PSC approved tariff, the program term is 10 years. Please note, program pricing is based on current rates and is subject to periodic changes based on regulatory approval.

The program is designed to correlate with the expected life of the charging equipment. The charging equipment can be used on any EV should you purchase a new one and can be updated remotely for service updates and feature enhancements.

You may terminate your subscription before the end of the term but will be subject to an early termination fee reflecting the remaining cost of the equipment and installation, as outlined in your Terms & Conditions. The fee varies by installation type:

• For full installations, the fee starts at $1,851 and is reduced by $15.43 for each month you have been in the program.
• For equipment-only installations, the fee starts at $1,204 and is reduced by $10.03 for each month you have been in the program.

A $50 administrative fee also applies. You may keep the charger upon termination.

Purchasing or leasing a new EV during the subscription term does not affect the customer’s participation in the program.

The FPL EVolution Home charging program is specific to the customer’s residence upon enrollment. Because the equipment would require removal, early termination fees may apply upon your move. 

Your monthly program charges are broken down into three components: Monthly program charges, non-fuel energy charges and fuel charges. You can take advantage of lower rates by charging during off-peak hours. 

Monthly program charges depend on your installation type. 

• Full installation: $36/month
• Equipment-only: $27/month

Monthly EV fuel and non-fuel energy charges are based on your FPL region and may look different on your bill. These include base rates, the cost of fuel required to provide each kilowatt-hour (kWh) of electricity and the costs to produce and deliver electricity, including operating power plants and maintaining the electric grid.

• Off-peak: Approximately 7¢/kWh
• On-peak: Approximately 28¢/kWh

Note: Rates are approved through December 31, 2029 – at which time, the Florida Public Service Commission (PSC) will consider new rates to be effective in 2030. FPL is regulated by the PSC – both electric and FPL EVolution charging rates are set every few years and could be adjusted subject to PSC approval. Review the program Terms & Conditions.

Without FPL EVolution Home, any EV charging will be part of your regular monthly bill at the normal residential rate. When charging at home with FPL EVolution Home, you receive a level 2 charger, installation and maintenance starting at $27 a month and with no upfront costs. This includes a lower rate for off-peak night, weekend and holiday charging hours.  You can still charge during on-peak hours but will be billed at a rate of 22.583¢ /kWh in addition to the off-peak charges and monthly program cost. 

The program includes a fixed monthly fee plus per-kWh charges based on when and how much you use your EV charger. You can take advantage of lower rates by charging during off-peak hours. These rates apply only to your charger’s usage.

When you calculate your total monthly energy usage and consider your typical driving habits, you’ll receive a lower average rate with FPL EVolution Home than you would without the program, due to the lower rate for charging during off-peak hours.

We will install up to a 40-amp, 9.6 kW level 2 wall-mounted charger, which will be Wi-Fi enabled, ENERGY STAR^® certified and UL Listed. The charging cable is 25 feet long.

If you have the required 240-volt circuit in your garage, you may choose the equipment-only installation, and we will provide the charging equipment, charger set up and hardwiring. The program is only available with the use of the FPL EVolution Home charger, and you will not be able to use existing charging equipment. If you do not have the required circuit, you would need to either have it installed or we will install it as part of a full installation.

Level 2 chargers can fully charge most electric vehicles in several hours. They are commonly available in homes, workplaces, and various destinations and are best for locations where you'll be parked for an extended period. Level 2 chargers require dedicated charging equipment and a 240-volt electrical circuit.

Chargers come pre-programmed to initiate a charge at a lower rate during off-peak night, weekend and holiday hours. There is no need to plug in at a specific time. Should you want to charge during on-peak hours, you can override off-peak hours from your FPL EVolution app. The app will also display charging status and historic charging session data.  

FPL EVolution Home chargers have a standard J1772 connector. If you drive a Tesla, you will need to have your own J1772 charging adapter. Tesla-issued adapters are recommended; aftermarket adaptors may damage your vehicle or charging equipment, and FPL will not be liable for any damages.

At the end of the program term, ownership of the Level 2 charging equipment transfers to you at no cost.

As FPL owns the charging equipment during the subscription, the company is responsible for installing, maintaining, repairing, or replacing the Level 2 charger throughout the term. Repairs and replacements will be made by FPL for operational issues with the charger, but not for damage caused by misuse or modification of the charging equipment.

To help us provide you with accurate billing and the best charging experience, please ensure your charger maintains a stable Wi-Fi connection. When disconnected, we may not get usage readings needed for accurate billing.

You can easily update your Wi-Fi settings with our self-service tool. Open the FPL EVolution app, select the “Home” tab, tap “Manage” next to your charger, and follow the on-screen prompts under “Update Wi-Fi”. You’ll enjoy a smooth connection with no phone support or technician needed.

Watch a video to help reconnect your charger to Wi-Fi through the app.

FPL EVolution Home chargers have a wall-mounted 25 ft. cable. Extension cables are not recommended as they may damage your charging equipment or vehicle, and FPL will not be liable for any damages.

• For full installation, we will install the charger including all electric work and permitting of a 240-volt circuit, for a hassle-free turnkey process. The program requires the circuit be installed within 10 feet of the electrical panel, which must be located inside of an attached garage.
• For equipment-only installation, we will provide the charging equipment, charger mounting and hardwiring, but the customer is responsible for the electrical work and permitting associated with the addition of a 240-volt, 50-amp circuit.
• If a customer already has a previously installed 240-volt circuit, then the equipment-only installation may be elected by the customer.   

On average, charger installations are estimated to be completed in: 

• Two months for full installations depending on engineering and permitting times 
• Two weeks for equipment-only installations depending on scheduling availability 

Installation timelines may be extended due to enrollment volume. New enrollments will be scheduled in the order they are received. Check your installation status anytime from your FPL.com account summary.

Your vehicle must be present so the installer can test the charger and confirm it works properly with your specific model. This ensures everything is set up correctly and reduces the need for follow-up visits – so you can start charging with confidence from day one.

If you’re thinking about purchasing an electric vehicle, here are some key factors to help you choose the best one for you:

• Range: Select a vehicle that matches your total range of travel. Electric vehicles offer ranges from 150 to over 500 miles per full charge. 
• Charging locations: Consider your daily commute and identify places where you can conveniently charge your vehicle along the way.
• Home charging: Consider how you will charge your vehicle.  Most EVs are compatible with a standard 120-volt outlet for use of a level 1 charger, which can take up to 24 hours or more to complete a full charge.  Other solutions are also available for single-family homes. If you live in an apartment, townhome or condo, see below for suggestions.  
• FPL EVolution^® Home: If you own a single-family home or townhouse with an attached garage, you can enjoy a lower rate for off-peak night, weekend and holiday charging with no upfront costs. This includes installation of a level 2 charger with ongoing maintenance. Learn more at FPL.com/EVHome.
• Multi-unit dwelling: If you live in an apartment, townhome or condo, ask if your building has EV charging options. If not, find public charging stations near your area with the FPL EVolution app. Your building association or management can learn more about how to install chargers on their property.

The range of an electric vehicle depends on several factors, including the size of the battery, vehicle type and weight, road and weather conditions, driving habits, and the use of additional systems such as air conditioning or phone charging. For more information on your vehicle’s range, consult your owner’s manual.

EV chargers come in different speeds, and the best choice depends on your daily habits and travel plans.

DC fast chargers

• Speed: The quickest option—typically charges an EV in about 30 minutes or less.
• Location: Often found near major highways and travel corridors.
• Best for: Long-distance travel or a swift recharge.
• Requirements: Needs commercial-grade equipment and 480-volt 3-phase power.

Level 2 chargers

• Speed: Can fully charge most electric vehicles in several hours.
• Location: Commonly available in homes, workplaces, and various destinations.
• Best for: Locations where you'll be parked for an extended period.
• Requirements: Requires dedicated charging equipment and a 240-volt circuit.

Home charging costs

• When charging at home without the FPL EVolution Home program, any EV charging will be part of your regular monthly bill at the normal residential rate. 
• When charging at home with the upcoming FPL EVolution Home program, customers receive: 
  • A lower rate for off-peak night, weekend and holiday charging
  • A level 2 charger, professional installation, and ongoing maintenance 
  • No upfront costs 

FPL EVolution public fast charging costs

• As approved by the PSC, chargers bill at $0.45/kWh, plus applicable taxes and fees depending on taxing jurisdiction.

Public level 2 chargers

• Generally free to use as an amenity provided by the site owner

Some locations may charge a fee at the site owner’s discretion

Visit our online map or download the FPL EVolution app to find a charger near you.

Yes, to charge at any FPL EVolution station, you will need to download the FPL EVolution app, on both Android and Apple iOS devices.

Use our app to locate and navigate to a charging station, check charger speed and availability, locate nearby amenities, track a charging session, and more.

A DC fast charger provides power directly to the battery at a faster speed than a level 1 or 2 charger and requires commercial equipment and 480-volt 3-phase power. Depending on the vehicle and chargers, most chargers can power up an EV to 80% in about 30 minutes. Most drivers avoid charging to 100% because charging rates slow down significantly after 80%.

Because fast chargers are typically conveniently located near major highways and corridors, making them ideal when an EV needs to charge quickly during a road trip or if you’re pressed for time. 

After downloading the FPL EVolution app, you’ll need to set up an account by adding your vehicle and a payment method. You’ll scan the QR code at your selected charger to initiate the charge. Check the app’s support section for more guidance.

Yes, all of our public chargers are compatible with a Tesla NACS connector using a CCS or CHAdeMO adaptor available from Tesla. Tesla-issued adapters are recommended; aftermarket adaptors may damage your vehicle or charging equipment, and FPL will not be liable for any damages.

Select locations now have Tesla NACS charging capability for use by Teslas without an adapter:

• Florida Turnpike Service Plaza at Fort Drum
• Midtown PGA in Palm Beach Gardens
• City Center Park in Okeechobee
• Suncoast Credit Union in La Belle
• Colonial Square Plaza in Fort Myers
• Daytona Beach Shores Community Center
• Lockwood Commons in Bradenton

Note: While our newly installed NACS connectors are compatible with most newer Tesla models, there may be limitations with certain older models. Verify compatibility before charging.

As approved by the PSC, FPL EVolution public fast chargers rates are as follows:  

• 2026: $0.45/kWh, plus applicable taxes and fees 
• 2027: $0.47/kWh, plus applicable taxes and fees 
• 2028: $0.48/kWh, plus applicable taxes and fees 
• 2029: $0.49/kWh, plus applicable taxes and fees 

FPL EVolution public level 2 chargers are generally provided free of charge as an amenity to guests, with a few exceptions.  

It depends on the type and model of the vehicle, but generally it takes about 30 minutes to charge the average EV to 80% state of charge.

It’s proper etiquette to monitor your vehicle’s charge and move your vehicle once fully charged. That said, FPL EVolution chargers allow for a grace period of 30 minutes. After the grace period is over, it may incur an idle fee for every minute the vehicle remains plugged into the charger.

You can find answers to most questions in the support section of the FPL EVolution app, and your electric vehicle manufacturer can answer specific questions you may have about their vehicles. If you need help and can’t find a solution in our app, contact our EV advisors at 833-919-0939.

FPL pays for the installation and maintenance of the stations. Drivers pay for the energy consumed to power their EV.

EV charging stations are subject to standard FPL commercial rates. When a new service commercial account is established, the first bill cycle will default to the GS-1 Non-Demand rate schedule. Following the first bill cycle, the rate schedule will change based on the measured demand for the first month. The most common standard commercial rates are as follows:

• GS-1 Non-Demand (0-24 kW) – typically limited to level 2 charging with capacity up to 24 kW
• GSD-1 General Service Demand (25 - 499 kW)
• GSLD-1 - General Service Large Demand (500 - 1,999 kW)
• GSLD-2 – General Service Large Demand (2,000 kW+)

For publicly accessible EV fast charging sites with low utilization, commercial customers may elect to enroll in one of the following:

Ideal for public charging sites with low utilization

• GSD-1EV -  General Service Demand EV Public Charging (25 - 499 kW)
• GSLD-1EV - General Service Large Demand EV Public Charging (500 - 1,999 kW)

For customers exceeding 2,000 kW demand, a new rate schedule (GSLD-2EV – General Service Large Demand EV Public Charging) will become effective once established in FPL’s billing system. Until the new rate schedule is established, existing customers will be allowed to exceed 2,000 kW of demand and remain on the GSLD-1EV rate schedule.

Other rates for consideration include managed charging/optimization of time-of-use rates – popular with fleet operators

• GSDT-1 - General Service Demand Time of Use (25 - 499 kW)
• GSLDT-1 - General Service Large Demand Time of Use (500 - 1,999 kW)
• GSLDT-2 – General Service Large Demand Time of Use (2,000 kW+)

To request enrollment, commercial customers should contact the Commercial & Industrial Business Support center at 1-888-988-8249. Customers with an assigned account representative should contact their advisor directly. Please note enrollment is manual and should occur after an account is operational.

For more information refer to section 8. Rate Schedules in the Electric Retail tariff book.

FPL region
FPL Northwest FL region

Yes. FPL offers voluntary demand limiter rates to commercial customers who install public EV charging stations installed on a dedicated electric service meter. These demand limiter tariffs provide temporary rate incentives (discounts for standard demand charges) that automatically phase out as charging station utilization increases.

The voluntary EV demand limiter rates are as follows:

• GSD-1EV -  General Service Demand EV Public Charging (25 - 499 kW)
• GSLD-1EV - General Service Large Demand EV Public Charging (500 - 1,999 kW)

For customers exceeding 2,000 kW demand, a new rate schedule (GSLD-2EV – General Service Large Demand EV Public Charging) will become effective once established in FPL’s billing system. [DN1] Until the new rate schedule is established, existing customers will be allowed to exceed 2,000 kW of demand and remain on the GSLD1EV rate schedule.

You benefit when your charging station has low usage compared to its capacity. We calculate your billed demand charge using whichever is lower:

• Your actual peak demand (kW), OR
• Your monthly energy use (kWh) ÷ 75

For example, assuming monthly energy use of 10,000 kWh and peak demand of 300 kW:

• Standard rate: You’d pay demand charges on 300 kW
• Demand limiter rate: You’d pay demand charges on only 134 kW (10,000 ÷ 75)

This calculation effectively represents a load factor at or below ~10%.

As utilization increases, the rate will phase back into the standard rate. For example, if your monthly energy is 30,000 (30,000 ÷ 75 = 400) and peak demand remains at 300 kW, then you will be billed the actual peak kW of 300. Once actual demand for a month goes above 499, you move into the next rate class starting with your next bill cycle and will remain on that rate for 12 months. After 12 months, your rate may be adjusted again if you qualify for a different rate class.

FPL’s tariffs limit the amount of demand charges, helping locations with low utilization of their EV chargers balance the cost of electricity and energy received.

Commercial customers should contact the Commercial & Industrial Business Support center at 1-888-988-8249 to request enrollment. Customers with an assigned account representative should contact their advisor directly to request enrollment. Please note enrollment is manual and should occur after an account is operational.

The “75-hour rule” caps your demand charges by dividing your monthly energy use (kWh) by 75. This prevents you from paying high demand charges when your charging station isn’t busy yet.

FPL chose 75 hours to balance two goals:

• Provide rate relief that will facilitate and encourage the development of EV fast charging infrastructure
• Minimize the potential for the tariffs to shift costs to other customers

This methodology smooths out temporary spikes in demand and supports the ability for public fast charging stations to set pricing at their charging stations that will allow them to recover their electricity costs while still leaving margin to contribute toward other operating expenses and capital costs.

As energy utilization improves above the 10% load factor, the demand charges under the tariff automatically adjust back to those of applicable GSD-1, GSLD-1 and GSLD-2 rates. 

Your cost per kWh can be calculated by dividing your total monthly bill by your total kWh used in the month. 

For example, assuming a total bill of $3,000 and total energy (kWh) for the month of 1,000:

• $3,000 bill ÷ 1,000 kWh = $0.30 per kWh

Your effective cost of electricity will vary by site due to a variety of factors such as quantity of chargers, charger output, a vehicle’s battery rate of charge and simultaneous charging events.  See how multiple EV chargers affect your bill.