Find answers to common questions about eligibility, pricing, installation, billing, your agreement and charging with FPL EVolution Home.
If you’re enrolled in the original FPL EVolution Home program (RS-1EV), visit the FAQs for the original program. | Can’t find what you’re looking for? Visit our Support Center for troubleshooting and self-service resources. |
- Before you enroll
- The agreement
- Pricing & billing
- Installation
- Using the charger
Learn who is eligible, what’s included and whether FPL EVolution Home is the right fit for your home and charging needs.
Who is eligible for FPL EVolution Home?
To be eligible for FPL EVolution Home, you must meet the following requirements:
- Own a single-family home or townhouse with attached garage.
- Have a strong Wi-Fi signal in the charging location.
- Not be enrolled in a Time of Use (TOU) rate.
- Not be a solar net metering customer.
- Have an active residential account in good standing with no past due bills or payment extensions.
You may also be ineligible if you:
- Have a pending connect or disconnect order.
- Account belongs to a business or is tax-exempt.
- Residence does not use a smart meter.
- Account is dedicated to a source other than the primary residence, like a lighting system or well.
Can solar net metering customers enroll in FPL EVolution Home?
No. At this time, net metering customers are not eligible to participate in the current FPL EVolution Home program due to equipment compatibility requirements.
Does FPL offer EV charging at condos and apartment buildings?
No. At this time, our residential charging program is only available for customers who own a single-family home or townhouse.
Associations and building managers can view EV charging guidance for condos and apartment buildings to learn about available options.
What does FPL EVolution Home include?
FPL EVolution Home includes a Level 2 home charger, professional installation, ongoing maintenance and a reduced energy cost during off-peak hours, without paying upfront costs for the equipment and installation.
- Electrical work and permitting for a 240-volt circuit (full installation only)
- Professional installation of a Level 2 charger
- Ongoing maintenance and support throughout your agreement
- Reduced energy cost during off-peak hours
Can I use my own EV charger?
No. FPL EVolution Home is designed to work with the charger included with the program.
If you already have a permitted 240-volt circuit, you may choose the equipment-only option, but the FPL EVolution Home charger must still be installed and used as part of the program.
How is charging at home different without FPL EVolution Home?
Without FPL EVolution Home, electricity used to charge your EV is included in your home’s regular electric usage and billed at your normal residential rate.
With FPL EVolution Home, EV charging appears on your regular monthly FPL bill and is billed using the program’s applicable off-peak and on-peak charging rates, in addition to the monthly program charge. The rest of your home’s electricity continues to be billed at your normal residential rate.
Why does FPL have a residential charging program?
At FPL, we’re committed to delivering reliable service and offering our customers solutions to help meet their needs. Our FPL EVolution Home program supports the growing number of EV drivers in our state through a convenient all-in-one solution that provides a Level 2 charger with installation and maintenance, a reduced energy cost for off-peak charging and no upfront costs.
Understand the 10-year agreement, charger ownership, and what happens if your circumstances change.
Why is the FPL EVolution Home agreement 10 years?
FPL EVolution Home is a 10-year agreement. The agreement is designed to help you avoid paying upfront for a charger and installation. Instead, the monthly program charge spreads those costs over the life of the agreement while also including ongoing maintenance.
The 10-year agreement is consistent with the charging equipment’s expected useful life and the PSC approved tariff. Throughout the agreement, program charges, fuel energy charges and non-fuel energy charges are reviewed periodically and subject to change based on regulatory approval.
Who owns the charger during and after the agreement?
During the 10-year agreement, the charger is owned and maintained by FPL. At the end of the agreement, ownership transfers to you at no additional cost.
What happens to the FPL EVolution Home agreement if I move?
If you move during the 10-year agreement, you may be able to transfer the program to your home’s buyer, transfer it to an eligible new home or end the agreement early by calling the FPL EVolution Home Customer Care team at least 20 days before your electric account closes.
- Transfer the program to the buyer of your current home and pay the administrative fee
- Transfer your program to an eligible new home and pay the transfer fee
- Terminate the program early and pay the termination and administrative fees
If you plan to transfer your agreement to a new home, contact the FPL EVolution Home Customer Care team at 833-919-0939 at least 20 days before your electric account closes to confirm eligibility and discuss your transfer options.
What happens if I get a new EV during the FPL EVolution Home agreement?
Purchasing or leasing a new EV during the agreement does not affect your participation in the program.
What happens if I end the FPL EVolution Home agreement early?
If you need to end the agreement before the end of the 10 years, you will need to call the FPL EVolution Home Customer Care team with 30 days’ notice.
Because we provide the charger and eligible installation with no upfront payment, an early termination fee applies to reflect the remaining applicable equipment and installation costs.
- Full installation: Starts at $1,851 and decreases by approximately $15.43 each month
- Equipment-only: Starts at $1,204 and decreases by approximately $10.03 each month
- A $50 administrative fee also applies
You may keep the charger after paying applicable fees.
To begin the process of ending your agreement, contact the FPL EVolution Home Customer Care team at 833-919-0939.
Understand program costs, energy charges and how you’ll be billed.
How much does FPL EVolution Home cost, and how am I charged?
FPL EVolution Home includes a monthly program charge plus electricity used to charge your EV.
The monthly program charge is $36 for full installations or $27 for equipment-only installations. Electricity used by your FPL EVolution Home charger is billed separately per kilowatt-hour (kWh) as a line item on your bill, at a reduced energy cost during off-peak hours and a higher energy cost during on-peak hours.
Cost | Full installation | Equipment-only |
Monthly program charge | $36/month | $27/month |
Off-peak EV charging | Approx. 7¢/kWh | Approx. 7¢/kWh |
On-peak EV charging | Approx. 28¢/kWh | Approx. 28¢/kWh |
Your monthly program charge covers the cost of your charger, installation and ongoing maintenance throughout your agreement.
The off-peak and on-peak charging rates apply only to electricity used by your FPL EVolution Home charger. The rest of your home’s electricity continues to be billed under your normal residential rate.
View FPL EVolution Home sample bills and charge explanations
Note: The monthly program charges of $27 for equipment-only installations and $36 for full installations were approved by the Florida Public Service Commission (PSC) in 2025 and are subject to change upon approval by the PSC. The rate you pay per kilowatt-hour of charging is typically adjusted at least once a year to reflect FPL’s actual expenses to fuel power plants, provide energy conservation programs and other costs that are reviewed annually by state regulators. The most up-to-date rates are always posted online at www.FPL.com/Rates. Review the program Terms & Conditions.
Why do I still pay for electricity if I pay a monthly program fee?
The monthly program charge covers your charger, eligible installation, maintenance and ongoing support.
Electricity used to charge your vehicle is billed separately from the rest of your home’s electricity as a line item on your bill, and is based on how much you charge and whether you charge during off-peak or on-peak hours.
Note: Program charges, fuel energy charges and non-fuel energy charges are reviewed periodically and subject to change upon approval by the Florida Public Service Commission (PSC).
Will my FPL EVolution Home rates change?
Monthly program charges, fuel energy charges and non-fuel energy charges are reviewed periodically and subject to change upon approval by the Florida Public Service Commission (PSC).
View current FPL EVolution Home rates
Learn what happens after you enroll, how to prepare for installation and what to expect on installation day.
How long does FPL EVolution Home installation take after I finalize my enrollment?
On average, installation takes approximately two months for full installations and two weeks for equipment-only installations, depending on permitting, engineering and scheduling.
Installation timelines may be extended due to enrollment volume. New enrollments will be scheduled in the order they are received. Check your installation status anytime from your FPL.com account summary.
How do I test the strength of my Wi-Fi signal for the electrical assessment?
To test your Wi-Fi signal strength, stand where your EV charger will be installed and follow our step-by-step Wi-Fi signal strength instructions.
What is included with the FPL EVolution Home installation?
What’s included depends on whether you choose full installation or equipment-only installation.
Note: For full installations, the charger must be installed within 10 feet of your main electrical panel inside of your garage. For equipment-only installations, the charger must be mounted to a wall of the home, either inside or outside.
| Full installation Homes that need a qualifying 240-volt circuit permitted and installed in their garage | Equipment-only Homes with an existing permitted 240-volt circuit, or customers who choose to have one installed |
Level 2 charger | Included | Included |
Charger mounting and hardwiring | Included | Included |
240-volt, 50-amp circuit | Included | Customer is responsible |
Electrical work | Included | Customer is responsible |
Permitting | Included | Customer is responsible |
Why does my vehicle need to be present during charger installation?
Your vehicle must be present so the installer can test the charger and confirm it works properly with your specific model. This ensures everything is set up correctly and reduces the need for follow-up visits – so you can start charging with confidence from day one.
Learn how to use the charger, the FPL EVolution app and everyday charging features.
What type of charger does FPL EVolution Home include?
FPL EVolution Home includes a Wi-Fi enabled, ENERGY STAR® certified and UL Listed Level 2 wall-mounted charger rated up to 48 amps and 11.5 kW. The charging cable is 25 feet long.
A Level 2 charger is an EV charger that uses a 240-volt electrical circuit and can fully charge most electric vehicles in several hours. They are commonly available in homes, workplaces, and various destinations and are best for locations where you'll be parked for an extended period. Level 2 chargers require dedicated charging equipment and a 240-volt electrical circuit.
Do the chargers support Tesla vehicles?
Yes. FPL EVolution Home chargers support Tesla vehicles.
Most participants receive a charger with a standard J1772 connector, which requires a compatible adapter for Tesla vehicles. NACS-handled chargers are also available in limited quantities, but availability is not guaranteed.
Tesla-issued adapters are recommended; aftermarket adapters may damage your vehicle or charging equipment, and FPL will not be liable for any damages.
Can I use an extension cable with the FPL EVolution Home charger?
No. Extension cables are not recommended for use with FPL EVolution Home chargers as they may damage your charging equipment or vehicle, and FPL will not be liable for any damages. FPL EVolution Home chargers have a wall-mounted 25 ft. cable.
Who maintains and repairs the FPL EVolution Home charger?
FPL is responsible for installing, maintaining, repairing, replacing or relocating the Level 2 charger during the agreement. Relocation services are subject to applicable transfer fees.
Repairs and replacements will be made by an FPL certified electrician for operational issues with the charger, but not for damage caused by misuse or modification of the charging equipment.
Why do I need the FPL EVolution app for home charging?
The FPL EVolution app is required to activate your charger and helps you manage your home charging experience. You can use it to:
- Receive charger alerts and notifications
- Monitor charging activity
- View charging history
- Manage charging schedules and settings
- Override off-peak only charging when needed
- Update your charger’s Wi-Fi settings
Be sure to enable push notifications, add your vehicle's make and model in the app and keep your charger connected to Wi-Fi. A stable Wi-Fi connection is necessary to ensure accurate usage readings for billing and supports the best possible charging experience. If the charger disconnects from Wi-Fi, usage data may not be received, which could impact billing accuracy.
Download the FPL EVolution app on iOS and Android devices.
How does off-peak charging work?
Your FPL EVolution Home charger is automatically configured to charge during off-peak hours, so there's no need to wait until a specific time to plug in your vehicle. Simply plug in when it's convenient, and your charger will begin charging during the next scheduled off-peak period.
Charging during off-peak hours is billed at a lower energy rate than charging during on-peak hours.
If you need to charge immediately, you can temporarily override the default off-peak schedule using the FPL EVolution app. Electricity used during on-peak hours is billed at the applicable on-peak rate. Once you’ve finished charging, remember to turn Off-Peak Only back on to continue taking advantage of the reduced energy cost during off-peak hours.
Off-peak charging hours:
Season | Weekday off-peak hours |
November – March | 10 p.m. – 6 a.m. and 10 a.m. – 6 p.m. |
April – October | 9 p.m. – 12 p.m. |
Weekends: All hours are off-peak
Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas
Can I charge during on-peak hours?
Yes. If you need to charge immediately, you can temporarily override the default off-peak schedule using the FPL EVolution app. Electricity used during on-peak hours is billed at the applicable on-peak rate.
Once you’ve finished charging, remember to turn Off-Peak Only back on to continue taking advantage of the reduced energy cost during off-peak hours.