Getting started
Prepare for installation and set up your charger for the first time.
Find step-by-step guides, troubleshooting tips and videos to help you get the most from your home charging experience.
What do you need help with?
New customers
Existing customers
Wi-Fi & connectivity
Reconnect your charger, improve your Wi-Fi connection and resolve offline issues.
Equipment & maintenance
Get help with charger maintenance, physical damage and equipment support.
FPL EVolution app
Manage charging schedules, notifications and app settings.
Charging issues
Troubleshoot charging problems, charging speeds and charger status.
Billing
Understand your bill, program charges and energy usage.
Moving or ending agreement
Learn what happens if you’re moving or ending your agreement.