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Everyone likes to be informed. That’s why you now have the option to choose what communications we send to you and how. We've made it easy for you to select text, voice or email – as well as what time of day you want to receive those communications.

Simply log in to your account to update your preferences for:

  • Outage Alerts – status updates about power outages

  • Maintenance Alerts – notifications when we are working in your area

  • Account Alerts – special reminders if your account becomes past due

  • Special Updates – energy-saving tips, hurricane restoration info and rate change updates

Learn more about how to stay informed.

Choose your alert preferences

Update now

Have questions about text messages? Learn more