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FPL Pay By Phone

Benefits | When can you use the service? | Type of bank account required | How to make a payment | Notes

Sometimes it's difficult to make the time to pay bills before they are due. FPL Pay By Phone allows you to call in your FPL payment for instant posting and is ideal for those times when you just can't get it in time.

FPL Pay By Phone allows you to check your balance due and pay your bill from a touch-tone phone, 24-hours a day, and have it posted to your account within minutes.

Benefits

Pay By Phone makes paying your electric bill simple because

it's convenient - provides you 24-hour access from any touch-tone phone
it saves you time and money - no more stamps to buy, or trips to the post office or an FPL payment facility
your payment posts within minutes to your account
you receive a confirmation number to assure you your payment has been received and
it's free! Using Pay By Phone does not incur any additional charges.

When can you use the service?

You can use Pay By Phone from home or on the road, at any time of the day or night, seven days a week. Last minute electric bill payments can be paid and posted to your account within minutes with one simple phone call.

It's that quick! Great for those times you suddenly remember payment is due tomorrow.

Type of bank account required

A U.S. funds bank account is required to use Pay By Phone.

How to make a payment

Step	Action
1	Make sure you have your FPL bill and a copy of your check handy for account number and bank routing/transit information.
2	Call FPL's customer service number located on the front of your bill from any touch-tone phone, or click here to find your customer service number.
3	Using your touch-tone phone, press 23 from the main menu to make a payment. Follow the directions on how to enter your bank account information into the system. Your account information can be located on the bottom of your check as shown below.
4	You will receive a confirmation number once you complete the instructions. You can write down your confirmation number on your bill, which then becomes your receipt.

Notes

Your payment will be posted within minutes to your FPL account without having to write or mail a check.

Your payment to FPL will appear on your next bank statement.