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FPL Friendly Reminder

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What is FPL Friendly Reminder®?

A free program that provides you with a duplicate notice before power is shut off for non-payment. The duplicate notice can be sent to your designated third party or to your service address when you use a different mailing address.

How it works

  • You designate a third party who agrees to receive a duplicate final notice on your behalf (relative, friend, neighbor, caregiver, etc.).
  • The person you designate will be mailed a copy of any final notices to your account before power is shut off for non-payment. You can ask them to:
    • Ensure that you receive and understand the final notice
    • Contact you if you are out of town so you can settle the matter
  • The person you designate is not responsible for paying the bill. You have five working days from the date of the final notice to make the payment.
  • You are responsible for notifying FPL if your address or your third party's address has changed. If you are a seasonal resident and suspend or close your account for any reason, you will need to re-enroll in this program.
  • Or, you can choose to have the duplicate final notice sent to your service address if you use a different mailing address. This may be helpful if you are a seasonal customer.

How to enroll

  1. Complete the FPL Friendly Reminder form.
  2. Provide some basic contact information about your account and your designated third party, or check the box indicating you would like to be notified at your service address if you use a different mailing address.
  3. You will receive an e-mail confirmation that your request has been completed.
  4. Click "Enroll Now" to get started.

Did you know?

You can also enroll in FPL Automatic Bill Pay and never miss another payment again.