FPL SolarTogether SunAssist^® Frequently Asked Questions

• FPL SolarTogether SunAssist is a component of FPL’s community solar program designed to provide low-income FPL customers day-one bill savings through monthly subscription credits generated from 44 of FPL’s large-scale solar energy centers across the state.
• Eligible participants can subscribe to FPL SolarTogether SunAssist by paying a fixed monthly subscription charge of $5.57/kW and receiving a monthly bill credit of $6.27/kW. Because the credits immediately exceed the charge, you’ll see savings starting with your first bill after enrollment.
• Program charges and credits appear as two separate line items on your monthly bill.
• There are no upfront costs, no long-term contracts, and participants can cancel at any time without fees or penalties.
• The program is approved by the Florida Public Service Commission (PSC) as a voluntary offering for qualified low-income FPL customers.

• FPL customers whose households are at or below 200% of the Federal Poverty Level are eligible to participate.
• FPL customers are preapproved if they participate in certain state, federal, or local assistance programs, such as the Low-Income Home Energy Assistance Program (LIHEAP), Emergency Home Energy Assistance for the Elderly Program (EHEAP), or the Weatherization Assistance Program (WAP).
• Customers who are not eligible for SunAssist may consider participating in the FPL SolarTogether^® program, which does not have income requirements.
• There must be 12 months of usage data associated with your premise and at least one month of billing usage. Your account must also be current with no outstanding balances.
• The program is available throughout FPL’s service area on a first-come, first-served basis, subject to subscription availability.

• Customers are preapproved if they participate in certain state, federal, or local assistance programs, such as the Low-Income Home Energy Assistance Program (LIHEAP), Emergency Home Energy Assistance for the Elderly Program (EHEAP), or the Weatherization Assistance Program (WAP).
• To learn more about these programs, visit our payment assistance page.

• The FPL SolarTogether SunAssist program is a component of FPL SolarTogether specifically designed to provide qualifying customers with guaranteed day-one bill savings, unlike SolarTogether, where savings grow over time.
• FPL customers whose households are at or below 200% of the Federal Poverty Level are eligible to participate.
• FPL customers are preapproved if they participate in the Low-Income Home Energy Assistance Program (LIHEAP), Emergency Home Energy Assistance for the Elderly Program (EHEAP), or the Weatherization Assistance Program (WAP).

• An FPL SolarTogether SunAssist participant can subscribe to solar energy equal to up to 100% of their average energy usage based on their usage over the prior 12 months measured in kilowatts (kW), subject to availability.
• Visit FPL SolarTogether SunAssist Price, Terms & Conditions.

• No, FPL SolarTogether SunAssist does not involve the installation of rooftop panels. When a customer participates, no panels are installed on your roof or property. Instead, an FPL SolarTogether SunAssist participant subscribes to solar power generated at 44 of FPL’s large-scale solar energy centers across the state.
• For those who wish to participate in the benefits of solar energy without putting panels on their roof or those who rent their home, FPL SolarTogether SunAssist offers an affordable and accessible option.
• With FPL SolarTogether SunAssist, there are no long-term contracts, no financing charges, no installation or equipment costs, no maintenance costs, and no termination fees. Your subscription is also transferable if you move within FPL’s service area. 

• No. There is no geographic restriction on participation in FPL SolarTogether SunAssist, as long as you are an FPL customer and meet eligibility requirements.

•        No. The power generated by solar energy centers is delivered directly to the energy grid along with other generation sources across FPL’s system to deliver power to you and other Floridians. All FPL customers benefit from the company’s solar power generation, and FPL SolarTogether SunAssist customers earn an increased benefit for participating in the program. 

•        No. Enrolling in FPL SolarTogether SunAssist will not change the amount of kilowatt-hours (kWh) you consume monthly. It will have no impact on your existing rate structure, time-of-use charges and/or demand charges.

• After you complete the enrollment process, you will receive confirmation of your projected billing start date.
• You can also access this information on your FPL SolarTogether SunAssist dashboard on FPL.com.

• The monthly subscription charge is a fixed dollar amount per kilowatt (kW) to which you subscribe. It reflects the costs of operating and maintaining solar energy centers in the FPL SolarTogether program.
• Subscriptions are available in 1 kW increments at a fixed cost of $5.57 per kW. This price is exclusively for the FPL SolarTogether SunAssist program to ensure day-one bill savings for eligible low-income participants.
• During enrollment, your energy usage from the previous 12 months will be converted to kW to determine your maximum subscription level. 

• The FPL SolarTogether SunAssist monthly subscription credit is $6.27 per kilowatt (kW) subscribed. This credit level is exclusively for the program to ensure day-one bill savings for eligible low-income participants.
• For example, a typical customer with a 5 kW subscription:
  • Monthly subscription charge: $5.57 x 5 kW = $27.85
  • Monthly subscription credit: $6.27 x 5 kW = $31.35
  • Monthly savings: $31.35 credit - $27.85 charge = $3.50, or $42 annually

With FPL SolarTogether SunAssist, you will see monthly bill credits beginning with the first bill after your subscription is activated.

• ⁠Upon completion of the enrollment process, you will receive a confirmation email or letter detailing your subscription level, monthly subscription charge and projected billing start date. Subscription requests are filled on a first-come, first-served basis.
• You can also access this information on your FPL SolarTogether SunAssist dashboard on FPL.com.

• SunAssist is limited, and at times, it may be at full capacity. If so, you may join the program’s waitlist. As subscriptions become available, you will be notified of your enrollment and projected billing date.
• Subscription availability can open up when existing participants decrease their subscription or exit the program. 

• Yes. After your first billing cycle enrolled in the program, you may reduce your subscription level or unsubscribe at any time.
• If you unsubscribe at any time before the end of a billing cycle, your subscription will end immediately. You will not be charged or credited on your current bill or any future bills.

• ⁠Yes, your subscription is transferable if you move within FPL’s service area, continue to meet the program’s eligibility requirements and your FPL account remains in the same name. Subscriptions are not transferrable to other customers or outside of FPL’s service area. 

Your FPL SolarTogether SunAssist subscription credit is fixed and was developed specifically for the program to ensure day-one bill savings for eligible participants. Your subscription and credit will remain in place while FPL completes any necessary storm-related repairs.

• The program is governed by the tariff (STR-Tariff no. 8.932) and approved by the Florida Public Service Commission (PSC).
• Please refer to the FPL SolarTogether SunAssist Terms & Conditions for complete information.