FPL | Community Human Services
Community

Human Services

Helping Families In Crisis

Our diverse customer base provides many challenges and opportunities in the local communities. For example, Care to Share ® is available for our customers facing crisis, and is funded by contributions from FPL, its employees and customers.

FPL Assist
FPL's ASSIST Program helps eligible customers in need by offering energy payment assistance through partnerships with state government, community action agencies, non-profits and other social service organizations.
FPL Care to Share ®
The FPL Care To Share Programis designed to provide emergency assistance funds to customers who are in a crisis situation and unable to pay their electric bill. Since 1993, households in need have received assistance funded by FPL and customer contributions. Our partner agencies, including The Salvation Army and others. Donate now
Medical Essential Service Program
A person with special medical needs may depend on electricity for his or her well-being. FPL's Medically Essential Service Program is for residential customers whose electric service is medically essential, as certified by a physician licensed to practice in the state of Florida.
Featured Partner Organization
FPL partners with social service and nonprofit organizations throughout our service territory, working together to assist our customers who have special needs. Each quarter, FPL is proud to feature one of our partner agencies, telling their story and detailing the services that they provide in their community.
Always Watching for At Risk Elders
Occasionally, elderly customers suffer from grave problems that put them at risk of needless suffering. FPL's AWARE Program is designed to help identify such elders, using FPL field employees as an invaluable set of "eyes and ears" as they perform their work throughout the community
BuildSmart for Humanity
Through FPL’s regional partnership with Habitat for Humanity, FPL has sponsored 14 Habitat homes and incorporated the BuildSmart® energy conservation features into almost 200 Habitat for Humanity homes. BuildSmart homes are inspected and certified by trained FPL energy experts and are up to 30 percent more energy efficient than homes not built to the program’s standards.

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